1. “A Baltic Accident” Principles and Process of Mediation What it is and how it works Martin Hall Clyde & Co (Greece) LLP 21 and 22 October 2009 Metropolitan Hotel / Athens, Greece Eastern Mediterranean Mediation Association Akti Poseidonos 10 www.emmamediation.comwww.emmamediation.com Piraeus 185 31 info@emmamediation.cominfo@emmamediation.com Greece Tel: +30 210 417 0001 Fax: +30 210 417 0002 www.clydeco.com info@clyde.gr

2. “Here you do not stand sourly while a pale-faced short-tempered shopman whirls your purchase into a dexterously twisted screw of pale brown paper and sends your money trundling in a globe along naked wires. No; here before you make a purchase you can slap and thump a thing, and abuse and sneer at it and the man behind the stall will slap and thump it too, and praise it; and at last you will get the price down to near to what he will take and you will give. Then perhaps some old split-the-differ of the market rolls up and makes a bargain between you. Oh, you can enjoy buying in the Flat Iron Market”.

4. The increased use of Alternative Dispute Resolution Systems

5. What is Mediation?

6. “a process …whereby parties request a third person or persons…to assist them in their attempt to reach an amicable settlement with their dispute arising out of or relating to a contractual or other legal relationship. The Conciliator does not have the authority to impose upon the parties a solution to the dispute”. Article 1 2002 UNCITRAL Model Law of International Commercial Conciliation

7. “A flexible process conducted confidentially in which a neutral person actively assists parties in working towards a negotiated agreement of their dispute or difference, but with parties in ultimate control of the decision to settle and the terms of resolution”. CEDR

8. Flexible process Conducted confidentially Neutral person actively assists parties Working towards a negotiated agreement Parties in ultimate control

9. Characteristics and Benefits of Mediation

10. Cost Speed Quality Predictability Control Flexibility Confidentiality Limited risk Liability Non-binding Voluntary Perspective

11. Role of Mediator

12. “Ethos” “Pathos” “Logos”

13. Mediation versus Litigation

14. “How can you compel parties to indulge in a voluntary activity? You can take a horse to water but you cannot make him drink. To which those in favour of compulsory mediation reply – yes, but if you take a horse to water it usually does drink” Lord Chief Justice