1. Leadership and Credibility Making the Tough Call (Lesson 2) Million Leaders Mandate Notebook Six

2. The Leadership Equation CHARACTER plus COMPETENCE equals CREDIBILITY

3. 2. THE SERVANTHOOD CALL 3. THE TRADE-OFF CALL 1. THE UNPOPULAR CALL 4. THE CHARACTER CALL What Makes a Tough Call Tough?

4. 5. THE COSTLY CALL What Makes a Tough Call Tough? 6. THE INEXPERIENCED CALL 7. THE EGO CALL 8. THE CONFRONTATION CALL 9. THE INFLUENCE CALL

5. 1. ENERGY TIME PRAYER 2. RISK 3. QUESTIONED CRITICIZED 4. COSTS 5. LIFTS Common Ingredients in Tough Calls

6. 1. LEADERSHIP 2. HOMEWORK 3. DEADLINE 4. TIMING - DISASTER - UNACCEPTANCE - MISTAKE - SUCCESS Ten Helps in Making the Tough Call

7. 10. DISCERNMENT COURAGE 5. COUNSEL 6. PRINCIPLES 7. SYSTEMS 8. EMOTIONS 9. YOUR VALUES GOD ’ S Ten Helps in Making the Tough Call