1. SCONUL Access Celebrating co-operation

2. About us 174 member institutions Only 3 eligible HE institutions have not joined 172 Band A 152 Band B 152 Band C University of Buckingham and Central School of Ballet extended their offers this year 58 changes to contact details so far this year

3. What do we do? Researchers have access to huge range of books and journal Post-grads have extended access Better use of public funds Reciprocal scheme means everybody wins Local resources for distance learners

4. This means that last year....

5. Better access every year... SCONUL Access 2009/10 Registrations Band A 10910 Band B 12384 Band C 7144 Total 30438 SCONUL Access 2010/11 Registrations Band A 12496 Band B 12564 Band C 8046 Total 33106

6. A few more people but many more loans SCONUL Access 2009/10 Loans Band A 162753 Band B 140886 Band C 90062 Total 393701 SCONUL Access 2010/11 Loans Band A 183130 Band B 150976 Band C 94901 Total 429007

7. Our foundations UK Libraries Plus SCONUL Research Extra SCONUL Access

8. A steady growth of users

9. And all of these loans!

10. Administering the scheme A time of change Administrative change: Susan Baker taking a back seat New members in the Access Steering Group SCONUL’s new website just around the corner!

11. Day to day work Queries about eligibility Changing contact or band details Advice on local implementation of scheme Surveys e.g recalls (Edinburgh, record keeping UClan) Access to user name and password

12. SCONUL Access Annual tasks Review of contact information Statistics: everyone’s favourite job Organising meeting for contacts

13. SCONUL Access Other tasks Supporting new members of Steering Group Web Working Party Implementing changes

14. Growing and evolving Website launched with carefully considered wording Scheme evolves and website amended to reflect this So many different sections: ambiguity creeps in... Steering Group reviews policy and ensures website reflects this

15. Definition of terminology: debts Users are responsible: Fines Replacement costs? Administrative fee? Libraries agree to pay Replacement cost Administrative charge

16. Definition of terminology: good standing Better definition for users “Ambassador” Privilege not right Sign to accept responsibility for fines and replacement costs Understand that bad behaviour carries sanctions across SA and at home. Clearer procedures for library staff Don’t offer SA to students who habitually break your rules Emphasise user responsibilities Work closely with contacts of other libraries to get users to comply Libraries don’t pay fines!

17. Changes in website http://www.access.sconul.ac.uk/libraries_info/procedures_html http://www.access.sconul.ac.uk/libraries_info/faq_librarians_html http://www.access.sconul.ac.uk/users_info/index_html http://www.access.sconul.ac.uk/users_info/register_html http://www.access.sconul.ac.uk/users_info/what_html http://www.access.sconul.ac.uk/users_info/faq_users_html

18. Looking to the future Changing world Changes in the HE environment Funding arrangement – money following students Growth of private education in HE sector Access agreements with other countries

19. SCONUL Access Celebrating co-operation