1. 318 The Leadership Excellence Series The Leader as a Coach

2.  Provide clear direction  Foster collaboration  Motivate achievement 1 Universal Principles

3.  What they are supposed to do  Why they are supposed to do it  How they are supposed to do it  How well they are expected to do it  How well they are doing 2 The Fundamentals of Coaching

4.  Sets high but achievable expectations  Guides team members  Offers support  Gives advice  Provides feedback  Encourages team members 3 A Coach’s Responsibility

5.  Compare performance with expectations  Meet with the team member  Ask for acknowledgement  Work toward a solution  Follow up 4 Five Steps to Effective Coaching

6.  Talk with them, not down to them.  Admit when you have made a mistake.  Keep it simple.  Listen.  Keep it short and specific.  Be sincere.  Be timely. 5 Tips for Discussion

7.  High morale  Empowerment  Development 6 Benefits of Coaching

8. Coach by example! 7 Conclusion