1. Review Travel and Tourism  Combination of all the services that people need and will pay for when they are away from home. (All businesses) Hospitality  Services that people use and will receive when they are away from home. (Restaurants & Hotels) Tourism  Travel for recreational leisure or business purposes.

2. Bellringer  If you could own an existing restaurant, which one would you choose and why?

3. Foodservice

4. A brief look at Food throughout history

5. Hollywood’s Brown Derby restaurant opened in the twenties and catered to the stars, but it left a legacy for the masses with a dish that was named after owner Robert Cobb. It was: A. The Rob Roy cocktail B. Brownies C. Apple Cobbler D. Cobb Salad

6. D.The Cobb Salad

7. One of America’s best-known culinary figures isn’t a real person at all; she was created in 1921 by the company that would later become General Mills. This figurehead had a radio show and has updated her look several times. Who is she? A.Martha Stewart B.Betty Crocker C.Sara Lee D.Aunt Jemima

8. B.Betty Crocker

9. Tang, an instant orange “juice” that hit supermarket in shelves in 1959, became popular when it: A.Was served with airplane breakfasts B.Was approved by the FDA C.Went to the moon D.Was included in school lunches

10. C.Went to the moon

11. Ernest Hamwi is credited with an invention conceived at the St. Louis World’s Fair in 1904. As the story goes, an ice cream vendor ran out of cups, and Hamwi came to the rescue, using his thin pastries to make: A.Belgian waffles B.Ice cream sandwiches C.Ice cream cones D.Crepes suzette

12. C.Ice Cream Cones

13. In 1985, the Coca-Cola Company made a Major formula change, but disappointed consumers didn’t “Catch the Wave”, as the new slogan suggested. The change was: A.Adding calories to Diet Coke B.Removing the trace of cocaine that was in the original formula C.Reducing the amount of caffeine D.Introducing New Coke

15. Among the earliest fast-food hamburger chains was this Kansas establishment, which opened in 1921. Its name described the shape of its building. A.The Golden Arches B.Fatburger C.White Castle D.Jack in the Box

16. C.White Castle

17. In 1982, less than a decade after moving to the United States, Wolfgang Puck opened Spago in West Hollywood, where he served his trademark smoked duck pizza. Where is he from? A.Peking B.Austria C.Naples D.Germany

18. B.Austria

19. Lombardi’s, the first American pizzeria, opened in 1905 in which city? A.New York B.Chicago C.Rome, New York D.Mystic, Connecticut

20. A.New York

21. Which of the following things was introduced in 1937 and has been a Bachelor-pad staple ever since? A.Swanson TV dinner B.Pizza delivery C.Kraft Macaroni & Cheese D.Lucky Lager

22. C.Kraft Macaroni & Cheese

23. If you eat these in the dark, you’ll quite possibly see sparks. A.Pop Rocks B.Wint-o-green Life Savers C.Habanero chilies D.Electric Eels

24. B.Wint-O-Green Life Savers

25. Which dessert was created in the 1950s and named after a customer of Brennan’s restaurant in New Orleans? A.Bananas Foster B.Angel food cake C.Charlotte D.Napolean

26. A.Bananas Foster

27. Welcome to the Foodservice Industry

28. Why do people eat out?  Celebrations, traveling, try different foods, don’t want to cook, socializing, enjoy the food, relaxing. How many Americans eat out? 60% eat out at least once a week 45% eat out one-two times a week 18% eat out 3 or more times a week

29. Introduction to Food Service Food satisfies a basic need and provides comfort.

30. Employment Opportunities  13 million people or 9% of the workforce are in food related jobs.

31. Restaurants A restaurant is a retail establishment that serves prepared food to customers. The term covers many types of venues and a diversity of styles of cuisine and service. Restaurants can range from modest lunching or dining places catering to people working nearby, with simple food served in simple settings at low prices, to expensive establishments serving refined food and wines in a formal setting.

32. Foodservice Can be divided into 2 segments 1. Commercial 2. Institutional

33. Introduction to Food Service A commercial site can be a chain, franchise, or independent facility. commercial site an establishment, such as a restaurant, where a food-and- beverage business competes for customers on-site facility an institutional or noncommercial establishment, such as a hospital or corporation, that provides meals for people involved with the property A school cafeteria is an example of an on-site facility.

34. Commercial  Restaurants  Catering  Retail  Stadiums  Airports and Cruise Ships

35. Commercial Sites ChainsFranchises Independent facilities Stand-alone facilities In-house restaurants Off-premise catering

36. Restaurants Within Other Properties Examples of restaurants within other properties are: Sports and theme parks Retail establishments Lodging establishments

37. Introduction to Food Service To be successful at any location, all food-service establishments must consider these factors: Market Location Atmosphere Concept Menu

38. Institutional  Schools & Universities  Military  Health-Care  Business & Industry  Prisons

39. Range of Food Service The food-service segment of the hospitality industry includes restaurants for every taste and price range. Opportunities exist on all levels of this growing industry for front- and back-of-the-house positions.

40. Assignment  Read the Chick-fil-A article on service. Answer the questions.  Due by Friday!