1. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Thank you to our coaching education partners The art of the debrief Adapted from Coaching over coffee by Q Learning

2. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Great debriefing requires great conversation Debriefing techniques that are….. F ast and E ffective

3. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 1. Speak clearly  Precise questions  Clear feedback  Concise observations

4. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 2. Speak easily  Not about you!  Support, challenge, guide

5. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 3. Do not interrupt  Patience!

6. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 4. Be courteous  Mind your manners  Active, empathetic listening

7. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 5. Matching states  Serious = serious  Light = light

8. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 6. Criticisms in person  Debriefing is evidence based  Keep it between yourselves

9. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 7. Stick to the point  Stay on task  Teachers needs first

10. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 8. It’s not about you!  You are there to help  Don’t talk about yourself

11. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! 9. Remain calm  You are there to help  Respect your peer

12. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com What Cicero knew about conversations In 44BC, the Roman philosopher Cicero set out his rules for a good conversation. Here they are, with a slight modern twist! These apply to all types of communication!

13. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Solutions based debriefing 1 Identify the issue Specific examples Relevant background

14. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Solutions based debriefing 2 Ideal outcome Specific desired outcome Make note of ideas Don’t problem solve yet

15. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Solutions based debriefing 3 Blocks in them 3 Blocks in others 3 Blocks in situation

16. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Solutions based debriefing 4 Brainstorm Next steps Actions Timing

17. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Don’t be in a hurry to provide an answer You are there to question Not to answer

18. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Better questions lead to better solutions 1. Closed questions  Helps everyone relax  Establishes facts  Limits discussion if needed

19. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Better questions lead to better solutions 2. Open questions  Useful when fact finding  Invites expression of ideas  Encourages talking

20. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Better questions lead to better solutions 3. Leading questions  Suggest the answer desired  Test for understanding  Challenge disagreement

21. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Better questions lead to better solutions 4. Limiting questions  Control answers available  Used to verify information

22. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Better questions lead to better solutions * Try these  How can I help?  What would be an example?  What do you really want?

23. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? Words are a way to communicate our thoughts

24. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? Body language and facial expressions can tell a far different story

25. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? To build rapport, learn to match your colleague’s pace and style of speaking

26. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? C onversational listening  Casual  Impersonal

27. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? A ctive listening  Aware of body language  Watching expressions  Guaging emotions

28. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? E mpathetic listening  In tune with other person  Checking for understanding  Matching pace and style

29. © 2009 Swimming Canada www.swimming.ca Produced by Moss Melien www.mossmelien.com Are you listening? When debriefing, it’s not what you say, it’s how well you listen