1. Controller’s & Bursar’s Offices Mission Support College operations: Collect funds (e.g., tuition & fees, grants, and State appropriations) Pay bills (e.g., payrolls, travel claims, State billings, and vendor bills) Record transactions (employee pay accounts, student accounts, & grants) Support Student Agencies and the CCRI Foundation Report financial results: Annual audited financial statements Federal Single Audit – A-133 Provide management services: Perform financial reviews and analyses Develop and review internal controls Assist with special projects and business process improvements

2. Vision To provide financial and management services that: Meet or exceed : Legal and professional standards College requirements Are efficient and cost effective Are user centered

3. Accomplishments Six years of clean audit opinions Increased automation to reduce processing time & costs and improve customer service (e.g., automated financial reporting, expanded payroll direct deposit plans, electronic time reporting, on-line student tuition payments, and direct pay student refunds) Consolidation of banking services to increase deposit security and returns and reduce administrative workload Improved productivity to service an increased customer base and workload without additional staff

4. Future Goals Ability to fully process bi-weekly payrolls in house WEB based billing and payment for all students- credit and CWCE Expanded participation in direct deposit programs WEB based travel claim processing WEB based policy manual Increased use of performance metrics