1. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development FRAMEWORK ON PERFORMANCE MANAGEMENT SYSTEM FOR ICASA 11

2. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development SCOPE  The framework will applicable to the chairperson and the councilors. 22

3. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development PURPOSE  Is to manage the performance of the in a participative, supportive and non- discriminatory manner. 33

4. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development LEGISLATIVE FRAMEWORK  The Constitution of the Republic of South Africa.  ICASA Act 2000, (Act no.13 of 2000).  Electronic Communication Act 2005.  PMDS. 44

5. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development OBJECTIVES  Assist with the implementation of ICASA’s goals and objectives.  Communicate the standards and performance expectations to the chairperson and councilors.  Facilitate continuous improvement and organizational development.  Provide a fair, objective and regular assessment and feedback on individual performance. 55

6. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES  The Minister  Establish a performance management system for ICASA.  Enter into performance agreements with the chairperson and Councilors.  Oversee the overall performance to ensure that it is in line with the performance agreements.  Provides regular performance feedback to the chairperson and Councilors. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 66

7. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES (cont)  The Minister  Constitute a panel in consultation with the National Assembly.  Ensures that evaluation panel sits to evaluate performance.  Ensures that the decision by the National Assembly is implemented.  Prepares inputs on the achievements of the Chairperson and Councilors for a specific financial year for presentation to the evaluation panel. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 77

8. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES (cont)  The National Assembly  Establish a performance management system together with the Minister.  Together with the Minister, considers the evaluation results and report of the panel.  Ensures that an evaluation report is implemented accordingly. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 88

9. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES (cont)  The Chairperson and Councillors  Develops his/her performance agreement and PDP.  Enters into performance agreement on an annual basis.  Executes activities aimed at delivering outputs as agreed upon in terms of the performance agreement.  Participates in performance assessments by concluding self assessment and document evidence to support self assessment.  Prepares inputs on his/her achievements for a specific financial year for presentation to the panel. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 99

10. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES (cont)  The Shareholder Management Unit  Serve as a point of contact with regards to the implementation of the PMDS.  Facilitate the submission of performance documentation.  Monitors the implementation of the performance management system. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1010

11. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES (cont)  Evaluation panel  Evaluate the performance of the chairperson and councilors based on the information submitted by the Secretariat.  Provides feedback to the Minister on the performance of the Chairperson and Councilors.  Submits report on the outcomes of the evaluation meeting to the National Assembly.  Ensures that evaluation meeting is fair, objective and transparent. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1111

12. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development ROLES AND RESPONSIBLITIES (cont)  ICASA HRM  Review the job profiles on an annual basis or when necessary.  Collate information received from the chairperson and the councilors.  Distribute information to the panel members.  Coordinate evaluation meetings in consultation with the Office of the Minister.  Serve as a Secretariat during the meetings.  Assist with the preparations of the evaluation reports.  Implement the decision by the National Assembly.  Report on implementation and maintain records.  Ensures that assessments takes places at required intervals. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1212

13. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development THE PERFORMANCE MANAGEMENT PROCESS  The evaluation process shall be aligned to the planning of government (MTSF) & the performance will be linked to a financial year.  The Minister, Chairperson and Councilors shall conclude and sign performance agreements by 1 April each year.  Review performance based on the performance agreement on a regular basis and prescribed minimum of two formal reviews. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1313

14. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development THE PERFORMANCE MANAGEMENT PROCESS (cont)  The documentation to be used during the evaluation meeting shall be forwarded to the Minister within time frames.  The Sectretariat shall collate the documentation and forward it to the evaluation panel.  The panel shall consider each KRA, core management criteria (CMC) and award a score on a scale of 1-5 as defined in the framework.  Secretariat assist with the collation of information during the evaluation meetings. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1414

15. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development THE PERFORMANCE MANAGEMENT PROCESS (cont)  The outcome(s) of the evaluation meeting shall be forwarded to the National Assembly on the required format.  The framework provides parameters for awarding performance that is outstanding or significantly above expectations for the purpose of awarding cash bonuses. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1515

16. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development THE PERFORMANCE MANAGEMENT PROCESS (cont)  To qualify for a pay progression they should at least conclude one financial year at the current remuneration package and should be assessed at least at a level of fully effective.  The National Assembly submit their decision to Minister and HRM at ICASA. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1616

17. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development PERFORMANCE MANAGEMENT PROCESS TIME FRAMESACTIVITY April each yearMinister and chairperson/councilors conclude and sign performance agreements (PAs) 10 April each yearPA submitted to DoC for quality assurance and filing End of September each yearMinister and chairperson/councilors conduct half-yearly reviews End of March each yearMinister and chairperson/councilors conduct annual appraisal, discuss the chairperson/councilors’ achievements, agree on scores and sign the verification statement September each yearAnnual report is available October each year  Submit documents stated in 7.4 to the DoC  Minister constitute panel Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1717

18. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development CONSTITUTION OF THE PANEL  The evaluation panel will be constituted by eight members, viz:  Two Ministers, (Minister of Finance and one National Minister)  Two representatives from the Portfolio Committee on Communications.  Three representatives, from broadcasting, postal and telecommunications sectors.  The Director-General of the Department of Communications. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1818

19. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development DEALING WITH POOR PERFORMANCE  The Minister shall ensure that performance standards/indicators are set and agreed upon.  Should the chairperson or councilor(s) fail to execute their KPA’s in terms of the agreed standards/indicators, the Minister can take corrective action actions to address sub-standard/ poor performance. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 1919

20. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development DEALING WITH POOR PERFORMANCE  Corrective action may include:  Personal counselling.  On-the-job coaching.  Formal training.  Development of a performance improvement plan.  Should the chairperson/councilor not respond positively to the attempts above and the achieved overall score is less than 100%, the National Assembly may invoke the provision of section 8(1) of the ICASA Act. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 2020

21. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development DISPUTE RESOLUTION  If the chairperson or councilor is dissatisfied with the outcomes of the evaluation process he/she may request for a review through the Minister.  Dispute emanating from the evaluation meeting shall be referred to the Review Committee established by the National Assembly.  The Review Committee shall consider the following:  The self rating of the chairperson or individual councilor.  The rating of the Minister  The report of the evaluation panel  The decision of the review committee is final. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 2121

22. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development REVIEW OF THE FRAMEWORK  The DoC will ensure that the framework is reviewed annually in consultation with the National Assembly as well as the chairperson and the other councilors. 2222

23. Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development  THANK YOU Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development 2323