1. AHRQ Health Care Innovations Exchange Web conference Wednesday, October 13, 2010

2. 2 Outline Overview of the Exchange Overview of the Exchange Demonstration Demonstration Insights from: Insights from: – Iowa Department of Public Health – Pennsylvania Department on Aging 2

3. Judi Consalvo October 13, 2010 Health Care Innovations Exchange

4. AHRQ’sMission AHRQ’s Mission Improve the quality, safety, efficiency, and effectiveness of health care for all Americans. Information from AHRQ's research helps people make more informed decisions and improve the quality of health care services.

5. Goals: To Facilitate the Exchange of Information & Accelerate Diffusion & Uptake of Information Through content: Through content: – Descriptions of innovations in service delivery – some successful (“Innovation Profiles”), some not (“Innovation Attempts”) – Lessons learned by innovators – Stories about the impetus for innovations and their impact – Contact information for innovators – Commentaries from experts Through design: Through design: – Multiple ways to explore content – Opportunities for users to comment, share experiences, discuss challenges

6. Innovations.ahrq.gov  Published biweekly  Core content  400+ Innovation Profiles or Attempts  1,450+ QualityTools  Articles and Perspectives on Innovation  Useful Resources

7. Home Page: See What’s New – Or Find What You Need

8. Find What You Need: Search or Search or Browse by: Browse by: – Patient population – Stage of care – Setting of care – Patient care process – Disease or clinical category – IOM quality domains

9. Search on Medicaid Managed Care

10. Expert Commentaries and Stories and Stories  Experts comment on  Importance and generalizability of innovations  Cautions and issues  Human interest stories  Patient impact  How the innovation was developed  Staff and participant experiences

11. Learning From Failures: Innovation Attempts

12. Quality Tools

13. Multiple Ways To Learn and Network

14. Search on Medicaid

15. Profile

16. Quality Tool

17. Profile With QT and Expert Commentary

18. Customized State Medicaid Fact Sheets

19. State Medicaid Fact Sheets Tool

20. Community Care Coordination Learning Network Community Care Coordination Learning Network Communities that work to connect at-risk populations to health care Communities that work to connect at-risk populations to health care – E.g., mothers and infants; uninsured people; parolees; medical debtors Share information about each community’s efforts and lessons learned Share information about each community’s efforts and lessons learned

21. Recent AHRQ Web Events Chats on Change (October 2009) Chats on Change (October 2009) “Effective Patient-Provider Email: A Pediatrician's Experience” Web Conference (November 2009) Web Conference (November 2009) “Learning From Disappointment: When Your Innovation Falls Short” “Learning From Disappointment: When Your Innovation Falls Short” Chats on Change (January 2010) Chats on Change (January 2010) “Clinical Nurse Leader as Quality Champion: A Dialogue About an Effective Nursing Innovation” Web Conference Web Conference “Cultural Competence Across Care Settings” (March 2010) “Cultural Competence Across Care Settings” (March 2010) “Connecting Those at Risk to Care” (September 2010) “Connecting Those at Risk to Care” (September 2010)

22. How can you participate? Submit an innovation Submit an innovation User Comment feature User Comment feature – Ask the innovator a question or two – Record your experience with a similar innovation – Ask the readers a question Sign up for e-mail updates Sign up for e-mail updates

23. More info: Visit the Web site at innovations.ahrq.gov Visit the Web site at innovations.ahrq.gov innovations.ahrq.gov Submit service delivery innovations to: info@innovations.ahrq.gov Submit service delivery innovations to: info@innovations.ahrq.gov info@innovations.ahrq.gov

24. 24 Additional Assistance Technical Assistance and Questions about the tool: Please e-mail quality_tools@ahrq.hhs.gov Please e-mail quality_tools@ahrq.hhs.gov quality_tools@ahrq.hhs.gov For HCUP and HCUPnet Web conference materials Please visit http://www.ahrq.gov/qual/kt/ Please visit http://www.ahrq.gov/qual/kt/http://www.ahrq.gov/qual/kt/