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1 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. J.P. Beauchamp & Willis Duran Location, Location, Location Lead Marketing Conference
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2 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Colossal Collapse In Chicago
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3 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. The Friday Morning Leader Board
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4 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Some Numbers to Consider 1.7% to 1.3% Revised GDP for Q2 2012 70% New Jobs Created 2010 A55+ 63.5 Labor Force Participation Commerce Dept, Challenger Gray & Christmas
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5 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Good News Bad News Source: Moody’s, BLS Economic Snapshot 2008-2012E
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6 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. We Adapt and Overcome
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7 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. The Most Important Slide SegmentsPromotion & Store InfluencesProduct Development Downtrodden Size: 17.8% Median Age: 48 Median Income: $41K Bleak outlook Cautious& Worried Size: 24.8% Median Age: 55 Median Income: $47K Bleak outlook Start-Ups Size: 10.6% Median Age: 36 Median Income: $47K Hurt but see bright future Optimistics Size: 14.3% Median Age: 40 Median Income: $64K Financially hurt a bit Carefree Size: 18.6% Median Age: 53 Median Income: $67K Financially Stable Savvy Shoppers Size: 13.8% Median Age: 51 Median Income: $76K Financial improved Skew to Walmart, Dollar, C-Store &Supercenter Collect coupons from newspapers and online Like loyalty card discounts, store signs, displays Use store Kiosks, Touch Screen Digital Signs Buy most private labels for EDLP Visit manufacturers’ web for info and deals Try new brands for low price Look for products that last longer Prefer products that serve multi-usages. Prefer package types that allow family share Skew to Walmart, Dollar, C-Store & Club Don’t actively collect coupons Don’t pay much attention to In-Store circulars, signs or displays. Price sensitive. Try new brands for low price Look for products that last longer Skew to Grocery, Drug and Mass stores Search info and purchase online Collect coupons from newspapers and online Like loyalty card discounts, store signs, displays Use store Kiosks, Touch Screen Digital Signs Visit manufacturers’ web for info and deals Try new brands. Like products that last longer Prefer package types that allow family share Reachable by social network, TV and Ratio ads and iPhone. Skew to Walmart & Supercenter Search info and download coupons online Like loyalty card discounts, store signs, displays Price sensitive. Buy private labels for EDLP. Visit manufacturers’ web for info and deals Prefer package types that allow family share Reachable by TV and Radio ads and iPhone Skew to Club store Not engaged in collecting coupons Least price sensitive Buy on trust of brands Most brand loyal Skew to Grocery, Drug and Mass stores Enjoy shopping and quest for value. Use a lot of coupons and store circulars Like loyalty card discounts, store signs, displays Buy on trust of brands Read product labels Research products on blogs
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8 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. While consumers are a little pessimistic about the economy, they are making adjustments and returning to “little luxuries” Downturn Driven Ritual Changes % of Shoppers- Top 2 Box Source: SymphonyIRI MarketPulse Survey, Q32011.
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9 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Slight changes in consumer optimism are reflected in how they are strategizing their store trips Source: SymphonyIRI MarketPulse Survey, Q32011, Q2 2012 Trip Strategies % of Shoppers- Top 2 Box
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10 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Scope & Scale Almost half of US Adults own a Smartphone Source:Pew Research Center's Internet & American Life Project. 3/12 comScore US Digital Future in Focus 2/12 One-third of Americans view online videos a day Facebook delivers one out of every four ads >100 advertisers = 1 Billion IMPs Q4 ‘11
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11 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Identify Key Consumer Groups High Value Shoppers Priority Segments Activate – Retail Channels, Banners & Stores Geographies—Local is the new Black Retailers Activate – Media Messaging & Consumption Media Campaigns Direct to Consumer Program Focused Messaging Concentrated Content Key Steps in the Shopper Marketing Activation Process
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12 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. How Can you Better Leverage Digital Content Communication Shopper Experience “Push” messaging Confusion at the Shelf “One Size Fits All “Messaging One-on-One Dialogue Greater convenience In Store or Online Tailored Communications
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13 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Everything is in Play…Data & Platform Agnostic Lifestyle / Shopper Segmentation Media Consumption Buying Behavior Is she a traditionalist? …or is she a health conscious consumer? Is she an expert who likes to share her recipes and skills with others? … or does she reach out to cooking experts because she needs as much help as possible? Will she only buy your product on a deal? … or does she stick to one brand?
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14 Copyright © SymphonyIRI Group, 2011. Confidential and Proprietary. DATACONTENT TECHNOLOGY + +
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15 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Page 15 Data ShopperMarket POS data representing 95% of items sold at the UPC level All outlet SIG scan panel purchase data and AOL proprietary data ShopperScanOther Data Behavioral | Demographic Psychographics | Technographic Daypart | Weather Audience Data 3 rd Party Data Media Data
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16 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Content Page 16 Audiences can be targeted and scaled with uniquely cross- platform digital approaches.
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17 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Technology
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18 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Insights Page 18 Digital Audience Insights Offline Sales Impact EXPOSED CONTROL ROI: $2.52 Advanced Measurement360 Multi-Dimensional Views
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19 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Digital Campaigns - Benchmarks Averag e 98MM 545MM 17MM Campaign Size (Impressions) Average $1.67 $3.82 $0.48 ROE Targeted $0.09 $0.16 $0.02 $ Impact /HH 68% 1.2% % Impact Average 16% MAX MIN The Average ROE for all targeted campaigns is $1.74 vs. $1.54 without a Purchase Based Target Updated 9/12 Targeted $1.74 Average $0.08 Targeted 19% Targeted 111MM No Target 12% No Target $0.07 No Target $1.57 No Target 70MM
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20 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Develop laser- focused consumer target. Identify where to find your best consumer Identify your best consumer by their shopping behavior. Holistic Data Approach
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21 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Thank You
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