1. e-Business In-the-small IBM University of Veszprém Budapest University of Technology Balatontourist University of Veszprem 26 September, 2001.

2. Outline Application environment e-Balaton project Development process Experience Future plan

3. Application environment private provider travel agencies ASP private persons (clients) travel agents pilot project

4. e-Balaton project Methodology & technology of e-business in the small Experience in tourism e-business Development of an e-business application Pilot project at Balatontourist Reservation and marketing system Based on the WebSphere software platform

5. Actors Internet users Registered users Tour operators Salesmen Management

6. Internet users Search capabilities Browse programs and trips Registration of users

10. Registered users Reservations for programs and trips Cancel reservation Search capabilities (programs and trips) Modify personal user data

13. Tour operators Manage programs and trips ToDo list Cost and profit calculation On-line information about current trips

19. Salesmen Manage reservations –Reserve –Cancel –Modify –Confirm Participants lists

22. Management Statistics –Trips –Utilization of trips –Income –Expenditure

24. Steps of the development process Requirement analysis System plan Implementation Testing Successful FAT on initial host Further improvements (email logging) Deployment Maintenance (database backups)

25. Multi-layer software platform IBM DB2 Universal Database Server WebSphere Application Server IBM HTTP Server Development tools –VisualAge for Java –WebSphere Studio

26. Development architecture Model - Business logic –DataBase Beans, (EJB) Controller - Control logic –Servlet, JavaBeans View - User interface –JSP, HTML According to the 3-layered web-architecture

27. Experience and know-how Team work Analysis method Administration of Linux servers WebSphere architecture EJB technology Provider must adjust the organisation for the effective application

28. Future plan Accommodation marketing system Hotels, camp site, apartments, private houses Credit card electronic payment Self-supporting, profit oriented application