5. FY11 Highlights

9. Integration to Microsoft Dynamics CRM Online payment services RoleTailored Client access for hosted, remote and roaming users Windows 7 UX Business data visualizations Integration to Microsoft Dynamics CRM Online payment services RoleTailored Client access for hosted, remote and roaming users Windows 7 UX Business data visualizations Manage business documents Help employees be more productive Connect and integrate data Find, report, and analyze information more easily Manage business documents Help employees be more productive Connect and integrate data Find, report, and analyze information more easily Contextual business intelligence Risk management workflow Corporate performance management Contextual business intelligence Risk management workflow Corporate performance management

10. “We recognize we have a lot of work to do to meet customer expectations” – Sage N.A. CEO Sue Swenson, NetworkWorld, May 15, 2009 “Some of our products have fallen behind the technology curve and need increased R&D investment” – Sage N.A. CTO Motasim Najeeb, CRN, May 12, 2009

12. David HurleyGillian MartinBo KruseBill Anderson

13. Grow Share in SMB Positioning – some confusion Deployment - on premise Microsoft Dynamics focus - license revenues License revenues - charged upfront Software Services ratios – maximized by customization Positioning – clear Deployment – Microsoft hosted and on premise Microsoft Dynamics focus – recurring revenues License revenues – subscription based Software Services ratios – minimized by rapid deployment