1. 1 ONLINE GOVERNMENT – OFFLINE OLDER PEOPLE - 25 th October, 2013 Bill McCluggage Irish Government CIO

2. Do we have a strategy in place? Do we have a strategy in place? Demographics & Usage Demographics & Usage Availability & Cost Availability & Cost Serving the Citizen Serving the Citizen Fear, Uncertainty & Doubt Fear, Uncertainty & Doubt Knowledge, Skills & Capabilities Knowledge, Skills & Capabilities

3. 8 key priority areas:  Continue Momentum With Online Services  Use New And Emerging Technologies And Media  Ensure That eGovernment Is Designed Around Real Needs  Take Steps To Improve Take-Up  Ensure That Public Service Data Is Available For Re-Use  Digital Mapping/Geographic Information Systems  Identity And Authentication  Back-End Integration

4. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

5. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

6. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

7. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

8. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

9. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

10. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

11. Statistics courtesy of Eircom & B and A: http://www.banda.ie/assets/files/eircom%20eHSS%20report%20April%202013.pdf

13. Thank You bill.mccluggage@per.gov.ie twitter.com/billmccluggage uk.linkedin.com/in/billmccluggage +353 86 410 2237