1. UTC Work Culture Improvement Initative

2. Work Culture Improvement Team  Deborah Arfken, Chief Strategic Planning Officer  Richard Brown, Chief Business Officer and CAB Chair  Nicole Brown, OED  Chuck Cantrell, Assoc. Vice Chancellor for Communications  Jean Dake, ESC Chair  Terry Denniston, Chief of Staff  Kelly Griffin, ERC Chair  Phillip Johnson, HR staff support  Katherine Karl, Professor, Management  Deborah McAllister, Faculty Senate President  Kristen Noblit, Institutional Research  Susan Ritz, Strategic Planning  Verbie Prevost, Professor, English and CAB member  Vanasia Parks, Associate Vice Chancellor for Business and Finance  Laure Pou, HR staff support  Bart Weathington, Assoc. Professor, IO Psychology  Dan Webb, HRO, Chair

3. Employee Survey Analysis Team  Katherine Karl, Professor, Management  Barbara Medley, Assoc Professor, Sociology, and Director, Center for Applied Social Research  Bart Weathington – Assoc Professor, IO Psychology  Susan Ritz, Strategic Planning  Kristen Noblit, Institutional Research  Phillip Johnson, HR staff support  Laure Pou, HR staff support  Matt Ecie, HR Intern, IO Psychology Graduate Student  Isaac Thompson, HR Intern, IO Psychology Graduate Student  Dan Webb, HRO, Chair

4. Survey by ModernThink  Survey Instrument  60 statements focusing on workplace quality and organizational competencies  10 additional statements with a focus on UT System support, Diversity & Compensation  When  Survey Period November 1-18, 2011  Again in 2014  Response Rates  Chattanooga: 62%  Surveys responses: 5715  UT System: 61%  Benchmarks  2011 Great Colleges to Work Honor Roll (4YR, Enrollment 10,000+)

5. Survey Dimensions  Job Satisfaction  Benefits  Work-Life Balance  Professional Development  Diversity and Inclusion  Opportunities  Resources  Organizational Support  Supervisor  Communication  Collaboration  Shared Governance  Senior Leadership  Performance Management  Compensation  Appreciation

6. ModernThink Response Scale: 1 to 5 5. Strongly Agree 4. Agree 3. Neutral 2. Disagree 1. Strongly Disagree Positive

7. Dept. X Data Sheet

8. Top Ten Items for Dept. X

9. Bottom Ten Items for Dept. X

10. Data Communication Model 3 rd Level of Communication Departmental Data Dean/Major Unit Executive Shares Departmental Data (HR can provide departmental reports & assist as needed) 2 nd Level of Communication College/Major Unit Share College/Major Unit EES Data (1) Meet with Dean/Major Unit Executive (2) Meet with Dean’s Council/Major Unit Executive Team 1 st Level of Communication Vice Chancellors/Provost Share Division EES Data: (1) Meet with Division Executive (2) Meet with Division Executive Team

11. Focus for Initiative Work Culture Improvement Initiative should focus on:  Critical Thinking  Retention  Engagement

12. Employee Engagement Survey Questions? Additional resources: For 2008 and 2011 survey information: http://www.utc.edu/Administration/StrategicPlan/Surveys.php For a brief comparison of 2008 and 2011 overall results: http://www.utc.edu/Administration/Chancellor/Messages/