1. 1 Implementation Issues Presented by Stephen Kankus, NYSERNet Quilt Regional Optical Networking Workshop June 22, 2004

2. 2 Custom build. Multiple strands spanning Manhattan. Recently expanded into the Bronx. Designed to reduce lateral costs. Diversely routed fiber loops. Diverse colocation facilities. Seven participating institutions, to-date. Twenty-one connected sites (sans colocation facilities.) A remotely managed project. Brief Background on NYC Dark Fiber Project Implementation Issues

3. 3 Primary colocation facility complete – 5.30.03 XYZ ring complete – 10.31.03 First customer loop (AMNH) accepted – 2.2.04 Last phase of backbone fiber placement complete – 3.1.04 Last (phase one) customer loop accepted – 9.1.04* Expansion into Bronx completed – 9.1.04* Project Milestones * Anticipated, of course. Implementation Issues

4. 4 Consultants. Customer Collateral Materials. Operational Development. Soup-to-Nuts Approach. Dedicated Project Teams. Project Planning. Remote Project Management. Communications. Vendor Management & Relationship. Product Development. Web Site. What Worked – In No Particular Order Implementation Issues

5. 5 If it didn’t work, we fixed it. Consultants, ultimately. Customer qualification. Stakeholder management, initially. MOU’s and LOI’s. What Didn’t Work – Qualified & Not Absolute. Implementation Issues

6. 6 Qualify participants. Use consultants judiciously. Identify core group - design and build for them. Get contracts with participants. Begin developing staff early. Don’t underestimate the LOE. Don’t underestimate the legal. Key Lessons Learned Implementation Issues

7. 7 Stephen Kankus Director of Operations NYSERNet, Inc. 100 Elwood Davis Rd. Syracuse, New York 13212 315-413-0345 x5234 kankus@nysernet.org