1. Running a business Skills & Experiences

2. What is business?

3.  Business management is common sense  Business success comes from productivity, productivity comes from focused goals.

4. What is running a business all about?  Set your goals  Communicate your goals  Achieve your goals

6. Set your goals  Budgeting & Financials  Customer Service  Expansion & Innovation

7. Budgeting & Financials Revenue$500,000 Cost of Goods Sold- $200,000 Gross Margin= $300,000 Operating Cost- $200,000 Profit$100,000

8. Customer Service

9. Expansion & Innovation  “Look for what is missing. Many know how to improve what’s there; few can see what isn’t there.” – Swanson’s UnWritten Rules of Management

10. Communicate your goals Building relationships:  Employees  Clients  Partners

11. Employees

12.  Communicate your goals in writing  Be the boss to whom your employees can tell it like it is

13. Clients

14. Partners

15. Achieve your goals  Product  Sales & Marketing  Operations

16. Product

17. Marketing

18. Operations  Seamless system  Easy – to – use  Store environment

19. What is running a business all about?  Set your goals  Communicate your goals  Achieve your goals Questions & Answers