1. Management Short Course January 2012 Future Airport Terminals Trends in Terminal Design

2. Future Airport Terminals - Agenda  Drivers of Change  Impacts on Design  Conclusions

3. Presentation Goals  Trends in Terminal Design –Changing Conditions –Focus on Regional Terminals –Look back to see forward –Share some wisdom

4. Drivers of Change Passenger Expectations Regulatory Security Needs Airline Needs Technology Terminal Design

5. Drivers of Change: Airline Needs  Changing Aircraft  Operational Preference  Leases / Business Deal  Industry Consolidation

6. Drivers of Change: Security Needs  Passenger Screening  Checked Bag Screening

7. Drivers of Change: Regulatory  Building Codes  Energy Codes  Sustainability Policy  ADA

8. Single Level Building No “Commuter” Holdrooms Ramps and Curb Cuts Moving Walks EscalatorsCanopies Covered Walkways Passenger Boarding Bridges Effective Signage, FIDs/BIDs WiFi and the Next Technology Close RAC and Parking  Rising Expectations  Greater Convenience  Shopping Experience  Acceptance of Self Service Drivers of Change: Passenger Expectations & Experience

9. Drivers of Change: Technology  Self Service Devices

10. Drivers of Change: Technology  Self Service Devices  FIDs/BIDs

11. Drivers of Change: Technology  Self Service Devices  FIDs/BIDs  Security / Inspection Equipment: Checkpoint

12. Drivers of Change: Technology  Self Service Devices  FIDs/BIDs  Security / Inspection Equipment: Checked Bags

13. Drivers of Change: Technology  Self Service Devices  FIDs/BIDs  Security / Inspection Equipment  Passenger Boarding Bridges

14. Future Airport Terminals - Agenda  Drivers of Change  Impacts on Design  Conclusions

15. Impacts on Design Functional Area  “Classic” Regional Terminal  Landside  Airside

16. Impacts on Design: Ticketing Lobby  Ticketing  Airline Offices  Outbound Bags  Bag Inspection

17. Impacts on Design: Check Point  Security Check Point  Meeter/Greeters Area

18. Impacts on Design: Airside  Hold Rooms  Gates/AC Parking  Airline Ops Space  Restrooms –ADA –Companion –Pax Expectations

19. Impacts on Design: Bag Claim Area  Bag Claim  Rental Cars  Airline Bag Offices Bag Carts Public Area

20. Impacts on Design: Concessions  Pre Checkpoint: –News & Gift –Food & Bev  Post Checkpoint: –News & Gift –Food & Bev  Vending  Advertising

21. Future Airport Terminals - Agenda  Drivers of Change  Impacts on Design  Conclusions

22. Conclusions  More area needed (20% – 25%)

23. Conclusions  Flexibility and Planning are Paramount –Plan for Expansion –Design for Expansion –Manage “Hard Points”  Restrooms  Mechanical/Electrical Chases  Elevator cores  Public Art  Structural elements  Aircraft Parking –Plan Variable Fleet –“Throw Away” walls –Build Extra Space & Infrastructure

24. Conclusions  We can still make great buildings!

25. Questions & Answers Joe Jackson RS&H 369 Pine St. Suite 610 San Francisco (415) 986-1702 Joe.Jackson@RSandH.com