1. MISB-600 Managing Information Technology Roll call / Syllabus / Calendar Group Project – brief explanation –Choose groups ( 5 per group) Why are you taking this class (now)? --Break-- Chapter 1: Foundations Small Groups: Cases

2. Chapter 1: Introduction to IS Why are we discussing this? Roles of IT Where we are going: Viewing IT from a business perspective Networked computers, networked enterprises Business Process Reengineering Competitive Advantage

3. Why are we discussing this? Foundation Concepts of IS (ch. 1-2) Technology of IS (ch. 4-7) Applications of IS (ch. 8-12) Development of IS (ch. 3) Management of IS (ch. 13-15)

4. Defining IS An information system is an organized group of –people, –data resources –software, –hardware, –communications networks, and that –collects, transforms, and disseminates information in an organization.

5. People: who is involved? IS Specialists End users (everyone else) –Managerial

6. IT: What is involved? The hardware, software, and communication networks are the information technology. IT is defined as “the hardware, software, telecommunications, database management,and other information processing technologies used in computer-based information systems.”

7. How to measure IS success Efficiency –Minimizing costs, time, & IT usage Effectiveness –Enhancing productivity –Supporting business goals & culture –Increasing business value

8. How to achieve IS success User involvement Executive support Good planning Realistic expectations How to prevent success: –Lack all the above –Changing plans & requirements

9. Roles of IT in business Support of business operations Support of managerial decision making Support of strategic competitive advantage

10. Internetworked Computers Client/server Network computing Network computers LANs & WANs Legacy systems

11. Internetworked Enterprise Electronic commerce Enterprise collaboration systems (aka Groupware)

12. Business Process Reengineering Not exclusive domain of IT Henry Ford Fundamental redesign of business processes –Marketing, accounting, operations, etc.

13. Cases NetMarket & CUC International Tates Thermographers Reuters and Bloomberg Campbell Soup Mazda Motor Corporation