1. Developing Global Managers
Chapter Three

2. After reading the material in this chapter, you should be able to:
LO3.1 Describe a global mind-set, and explain how to build its three-component forms of capital. LO3.2 Identify and describe the nine cultural dimensions from the GLOBE project. LO3.3 Describe the differences between individualistic cultures and collectivist cultures.

3. After reading the material in this chapter, you should be able to:
LO3.4 Demonstrate your knowledge of the distinctions between high-context versus low-context cultures and monochronic versus polychronic cultures. LO3.5 Explain what the GLOBE project has taught us about leadership. LO3.6 Identify an OB trouble spot for each stage of the foreign assignment cycle.

4. Cultural Influences on Organizational Behavior

5. Ethnocentrism Ethnocentrism
belief that one’s native country, culture, language, and behavior are superior to all others.

6. Becoming Cross-Culturally Competent
Cultural intelligence
ability to interpret ambiguous cross-cultural situations correctly

7. Project GLOBE
GLOBE (Global Leadership and Organizational Behavior Effectiveness)
attempt to develop an empirically based theory to describe, understand, and predict the impact of specific cultural variables on leadership and organizational processes and the effectiveness of these processes

8. Countries Ranking Highest and Lowest on the GLOBE Cultural Dimensions

9. Individualism versus Collectivism
Individualistic culture - characterized as “I” and “me” cultures, give priority to individual freedom and choice
Collectivist culture – oppositely called “we” and “us” cultures, rank shared goals higher than individual desires and goals

10. High-context cultures and Low-context cultures
High-context cultures – rely heavily on situational cues for meaning when perceiving and communicating with others
Low-context cultures – written and spoken words carry the burden of shared meanings

11. Cultural Perceptions of Time
Monochronic time
revealed in the ordered, precise, schedule-driven use of public time that typifies and even caricatures efficient Northern Europeans and North Americans
Polychronic time
seen in the multiple and cyclical activities and concurrent involvement with different people in Mediterranean, Latin American, and especially Arab cultures.

12. Leadership Attributes Universally Liked and Disliked
Table 3-2

13. Preparing for a Foreign Assignment
Expatriate
refers to anyone living and/or working outside their home country

14. The Foreign Assignment Cycle
Figure 3-2

15. Key Cross-Cultural Competencies