1. London Staff Developers 5 th October 2006 Jacquie Balkan Business Development Manager

2. Overview  The Leadership Foundation Knowledge Bank  Informal Learning - Maximising Return  Management Knowhow - online toolkit

3. The Leadership Foundation Knowledge Bank

4. Bottom right: More Resources Knowledge Bank

5. Login

6. Topics

20. Questions ? ? ?

21. Good Practice Ltd Improves organisational performance by providing individuals with access to online knowledge and tools.  Content – Leadership & Management  Editorial team – research & development  Client base – across all sectors & industries

22. “The best learning happens in real life with real problems and real people and not in classrooms.” Charles Handy

23. Informal Learning… …by accident or design?

24.  Knowhow - Value Proposition  maximises outcomes from informal learning activities  supports formal learning and development initiatives  underpins performance management strategy  communicates best practice  enables knowledge sharing

25. Topics

27. Needs

29. Knowing

30. Doing

41. Functions & Features  Create customised versions of documents  Add content (topics, needs, documents)  Search  Feedback  Solutions for supporting development programmes:- delegate details, course content, action learning sets

42. Customised Solutions

48. HMRC management framework

52. Senior Managers / Academics:  Enhanced toolkit incorporating theory – Leadership Knowhow  Additional topics (recent new topic – Strategy)  Supports formal development programmes by: - Enabling the transfer of learning to the workplace - Encouraging networking and knowledge sharing

53. Topics Programme Centre

61. Forum

64. Summary  On-line toolkit to support everyday challenges  Customised to meet organisation specific needs  Content management and communication system  Pricing: - access for an entire institution (click through access on intranet) - access for specific staff (individuals logins required)

65. Questions ? ? ?