1. Maintaining a Quality Distance Education Program Andrea Henne, EdD Dean, Online and Distributed Learning District Instructional Services & Planning December 10, 2012 CCC System Webinar

2. Online Students Student Services Student Preparation Faculty Training and Support Course Design and Continuous Improvement Integrated Approach to DE Quality 2

3. 3 http://www.sdccd.edu/online Mission and Goals: 1. To provide high-quality instructional services to the faculty, staff and students of City College, Mesa College, Miramar College, and Continuing Education. 2. To foster instructional leadership in the adoption of best practices for the use of technology to promote educational effectiveness. 3. To promote quality innovative approaches to teaching and learning. Priorities: Faculty and student training and support, instructional design, course development, course delivery and support, best practices in instructional technology

4. SDCCD Online Learning Pathways City College Miramar College Continuing Education Mesa College 4

5. 535 Online & 24 Hybrid 1,147 Web-Enhanced 275 Online Faculty 380 Oncampus Faculty Sections 64,861 Enrollments in Blackboard as of 12/3/2012 Unduplicated online student headcount = 11,332 Enrollments Snapshot of Fall 2012 5

6. Online FTES (Full-time Equivalent Students) (Full-time Equivalent Students) 6

7. Student Success Rates 7

8. Student Retention 8

9. Online Students Student Services Student Preparation Faculty Training and Support Course Design and Continuous Improvement Integrated Approach to DE Quality 9

10. Assuring Quality in Student Preparation Online Learning Readiness Assessment http://www.sdccdonline.net/assess.htm Course Information Pages http://www.sdccdonline.net/info-page-list.htm Tutorials and Student Orientation http://www.sdccdonline.net/students http://www.sdccdonline.net/students 10

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14. Assuring Quality in Student Preparation Sample Course @ https://blackboard.sdccd.edu https://blackboard.sdccd.edu Login = newstudent/newstudent 14

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16. Accessible, convenient support 24/7/365 https://www.sdccdonline.net/help Live Chat Toll-Free Phone Web Form Knowledge Base Tutorials At the Colleges: Online Advising Online Tutoring Online Library Assuring Quality in Services and Support 16

17. Assuring Quality in Faculty Preparation Online Faculty Training and Certification Program Online Faculty Training and Certification Program 178 Certified Faculty 178 Certified Faculty One-to-one appointments with Instructional Designer One-to-one appointments with Instructional Designer www.sdccdonline.net/faculty/training 17

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19. Establish and maintain expectations and goals. Provide regular and frequent opportunities for communication and feedback. Actively engage and facilitate students’ learning. Provide multiple opportunities for authentic assessment and demonstration of student learning outcomes. “Foundational Four” for Quality Online Instruction 19

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22. Sharing, Collaborating, Modeling Instructional Technology Workshops Online Teaching Showcase 22

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24. http://www.sdccd.edu/online Dr. Andrea Henne Dean, Online and Distributed Learning San Diego Community College District ahenne@sdccd.edu 619-388-6750 ahenne@sdccd.edu #sdccdol Contact Information 24