1. © 2009 Burand & Associates, LLC The State of the Insurance Industry When Will the Market Finally Turn?

2. Agenda  The difference between claims paying ratings and insurer stability  Carrier stability  How a company’s stability impacts:  Agency Compensation  Claims paying behavior  E&O: Agents’ obligations to their clients  The state of the overall P&C industry and how it impacts individual carriers.  Opportunities abound for agencies willing to study the market © 2009 Burand & Associates, LLC

3. Agents & Brokers Must Understand: The difference between claims paying ratings and insurer stability Why stability is a strong indicator of future claims paying rating downgrades © 2009 Burand & Associates, LLC 3

4. 4 Growth  Too Fast  Too Slow  Too erratic  See Study Available at: www.burand-associates.com © 2009 Burand & Associates, LLC Warning Signs

5. 5 © 2009 Burand & Associates, LLC

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