1. Public communication before and during new pipeline construction? No single answer to how, when and what information is available. Denise Hamsher

2. Who is Enbridge Regina Toronto Edmonton Wabamun Renewable Energy Wind Power NRGreen – Waste Heat Recovery

3. Information needs vary Stakeholder needs vary & will prompt different response by company –State & Federal regulatory agencies –Local officials with emergency or planning responsibilities –Affected public / ROW landowners –General public, such as wider community or NGOs

4. Communication requirements Significant outreach & information available when new pipelines or facilities proposed –Guided by stakeholder outreach requirements of regulatory body Federal and state – sometimes one is ‘lead’ agency –Primary stakeholders affected public, landowners / residents and agencies –Multiple forums & means of getting information –Consultation influences final project

5. Example: Alberta Clipper by numbers 24 Distinct Mailings 100 Advertisements 23 Libraries Received Materials 30 Public Meetings

6. Pipeline project information Affected public contacted directly Information typically available when new project proposed: –Various levels of detail –Maps –Project description, alternatives, safety & environmental protection –Scope of facility will prompt different information needs

7. Maps of varying levels of detail From general to very detailed during project planning and final route confirmation

8. Maps of varying levels of detail Level of detail for specific landowner property

9. After project is complete, then what? Operating pipeline information and data communication with affected public –Federally mandated Public Awareness program –Emergency planning with local and state officials –Supplemental public awareness outreach Reports to PHMSA and other regulators –Some data available from PHMSA website Personal communications on specific issues –During maintenance or to respond to questions

10. Contacts Find Enbridge local, public awareness and project leads www.enbridgeus.com www.enbridge-expansion.com Denise Hamsher – Major Projects Planning 715-398-4519 Larry Springer – U.S. Public Affairs 713-821-2253 Lorraine Grymala – Liquid Pipelines Community Affairs 715-398-4677 Terri Larson- U.S. Public Awareness Program 713-353-6317