1. Agenda  What is Business Intelligence ?  Why do organisations use it?  BI tools overview

2. Generally Speaking…………………… According to Google…………………  Business intelligence (BI) is a broad category of technologies that allows for gathering, storing, accessing and analyzing data to help business users make better decisions

3. Companies need to buy …transactional Systems  Financials —JDE, Oracle, PSFT, SAP  Supply Chain Management —IBM, SAP, PSFT, Manugistics  Customer Relationship Management —Clarify, Onyx, Pivotal  Sales Force Automation —Seibel, Salesforce.com  Etc……

4. In its simplest form data Database report data report Database

5. B I …………….AKA  Reporting  Analytics  Decision Support  Data Warehousing  EIS  Dashboarding

6. Some Terms you might hear  Transactional Reporting  Relational Reporting  Multi-dimensional Reporting  Analytics  Predictive Analytics  Data Mining  Data Visualisation  Database Schema (Star, Snowflake)  Dashboards, KPI’s LI’s Balanced Scorecarding  OLAP, ROLAP, MOLAP, DOLAP, HOLAP…..SCHMOLAP !

7. Some People you might hear of  Business Objects / Crystal  Cognos  Microstrategy  Microsoft  SAP  Panorama  IBI  Hyperion

8. Relational BI tools Easiest to use Query, Reporting, Analysis & Dashboarding OLAP BI tools Most Scalable, Powerful Analytics BI Platform Complete & Powerful Solution A Single Platform for Breakthrough Performance Everywhere

9. Highlights  Dashboards for user-directed analysis —Self-service access to graphical views of key performance indicators —Central distribution of dashboards for any group, role, or individual  Full range of Query, Reporting and Analysis Capabilities —Management Reporting, End-User Reporting, Production Reporting —Report Delivery & Alerting  Zero footprint, browser-based query, reporting and analysis —Distribution of dashboards, reports and analytics to a broader user base —Extending visibility to customers and partners outside the firewall

10. Highlights (cont.)  Web-based administration, publishing, scheduling, and delivery —Single management environment reduces administration time —Logging mechanism provides continuous system performance tuning —Enables Intelligence and SQR to benefit from common functionality  Role-based access control —Administration can be delegated so user communities can be self sufficient —Leverage existing investments in external authentication systems  Unified, scalable architecture with single repository —Services run as distributed, multi-threaded processes on back- end servers —High performance and dependability via fail-over and load balancing

11. Information The Way You Want It Drag & Drop Query Graphical Charts and Cross-tab Analysis Presentation- Quality Reports Platform for Dashboard Applications

12. Enterprise Reporting  ANY report layout  ANY data manipulation  ANY numeric manipulation

13. Single Pass, Multiple Outputs