1. REACH YOUR POTENTIAL ….. WHY?

2. To sell complete “natural health programs” to your customers. BETTER results HIGHER average sales REPEAT business REACH YOUR POTENTIAL programs address key ailments customers are seeking. WHY?

3. It assists you & your staff to sell complete programs that get results. AND……. Build consumer confidence & loyalty. WHY?

4. The knowledge, service and support we offer will make nutrition house the best choice for purchasing natural health products in Canada! WHY?

5. Stand Out from Other Retailers Improve the customer experience Personalization Confident service and education

6. DIFFERENTIATE yourself in a competitive market BUILD consumer satisfaction & loyalty OPTIMIZE customer’s results WHY?

7. REACH YOUR POTENTIAL Programs

8. What’s in it for You? INCREASED average sale INCREASED units per transaction REBATES INCREASED consumer confidence, satisfaction and loyalty

9. o Connect with your customers o Address their health concerns o Ask key questions, identify their needs o Mention RYP programs o Bring attention to RYP products Key to Selling the RYP Programs

10. o Bring attention to $2 savings o Use point of purchase materials to promote the products o Post banners and contest posters o Understand RYP products benefits and features Speak with confidence on the RYP products and program….. your customers will follow your lead

11. When selling, promoting & discussing RYP with customers, look for some hidden meanings in their words….. Sales Tips

12. Words consistent with action/purchase: “I am” “Need to” “Must” “Ready” The customer may have already been in your store to ask questions. Sales Tips

13. Words consistent with contemplation: “I am thinking, I am thinking about it” “I should” “I would like to” “I may” “I am trying” “But” “Contemplation” consumers usually have the most questions. This is when most objections generally arise. Sales Tips

14. Words consistent with pre-contemplation: or not ready: “I am just looking” “My wife says I should” “My friend is doing this and….” Lots of “buts” or hesitation Pre-contemplative consumers may already be buying other products in your store. They are just at the start of “change” being on their radar. Don’t push these people too hard! Sales Tips

15. Remember to offer them SAVINGS Record the SALE under the customer’s Preferred Customer name Remind them of the CONTEST Sales Tips

16. GIVE them relevant RYP literature Suggest they come back in a week to discuss RESULTS OFFER to follow up with them via email or phone Sales Tips

17. Have some FUN…. this is your program