1. © 2005 Prairie Star Consulting 0 Brace For Impact! Getting Your Organization Ready for the Next Big Thing Byron Glick Prairie Star Consulting eForum 2005 April 14, 2005

2. © 2005 Prairie Star Consulting 1 Financial Impact Impact Bottom-Line Impact Impacts on Efficiency High Value Best In Class World Class Real Impact Sustainable Impact Deep Impact IMPACT

3. © 2005 Prairie Star Consulting 2 The Technologist View of Impact Image: © 2005 JuptierImages Corporation

4. © 2005 Prairie Star Consulting 3 The Process View of Impact Image: © 2005 JuptierImages Corporation

5. © 2005 Prairie Star Consulting 4 The Staff’s View of Impact Image: © 2005 JuptierImages Corporation

6. © 2005 Prairie Star Consulting 5 The End Result Image: © 2005 JuptierImages Corporation

7. © 2005 Prairie Star Consulting 6 So Which Is It? Images: © 2005 JuptierImages Corporation

8. © 2005 Prairie Star Consulting 7 Technology Process Execution Sustainable Innovation

9. © 2005 Prairie Star Consulting 8 Beautiful Ruins Image: © 2005 JuptierImages Corporation

10. © 2005 Prairie Star Consulting 9 Technology MethodologiesMaturity Models Solutions Architectures Standards Specifications Use Cases API’s Image: © 2005 JuptierImages Corporation

11. © 2005 Prairie Star Consulting 10 Process Policies Procedures Process Improvement Best Practices World Class Automation Image: © 2005 JuptierImages Corporation

12. © 2005 Prairie Star Consulting 11 Execution Image: © 2005 JuptierImages Corporation

13. © 2005 Prairie Star Consulting 12 Execution Relationships Procedural Short Cuts Events Communications Preferences and Perceptions

14. © 2005 Prairie Star Consulting 13 Relationships Organization Charts Business Partners Vendors Social Networks Gender/Ethnicity/Beliefs Charity Events Golfing Soccer Teams

15. © 2005 Prairie Star Consulting 14 Procedural Short Cuts Policy and Procedures New Employee Orientation Sticky Notes Cheat Sheets The Yeahbuts

16. © 2005 Prairie Star Consulting 15 Events Scheduled Business Events Product Releases Staffing Activities Scheduled Social Events External Events Personal Events

17. © 2005 Prairie Star Consulting 16 Communication Policy & Procedures Newsletters Bulletin Boards The Cafeteria/Break Room The Hallway The Rumor The Look

18. © 2005 Prairie Star Consulting 17 Preferences and Perceptions Customer Satisfaction Surveys Staff Satisfaction Surveys The “Hardwired” Short Cut The “Untouchable” Process War Stories

19. © 2005 Prairie Star Consulting 18 Execution Relationships Procedural Short Cuts Events Communications Preferences and Perceptions

20. © 2005 Prairie Star Consulting 19 Technology Process Execution Sustainable Innovation

21. © 2005 Prairie Star Consulting 20 Be an Explorer Sail off the End of the Known World Image: © 2005 JuptierImages Corporation

22. © 2005 Prairie Star Consulting 21 Brace For Impact! Getting Your Organization Ready for the Next Big Thing Byron Glick byron.glick@prairiestarconsulting.com www.prairiestarconsulting.com