1. Keeping a Good Team Together in Good & Bad Times Steve Larkin & Karen Bowden The Aluminum Association WACABA MAY 19, 2011 1

2. Our Employment History Incorporated in 1933, New York, NY Moved from New York to Washington, DC, Conn. Ave. in 1977—61 employees 1986—67 employees 1987—relocated to 19 th St.—45 employees 1988-35 employees 2

3. Aluminum Consumption

4. What we believe The Aluminum Association supports the production and use of aluminum as a critical part of an improved quality of life for people in North America and throughout the world.

5. How we are organized PRESIDENT VP, TECH DIR, ALLOYS & PROD STDS SUPP STAFF SPEC IV VP, ADMIN & CORP TREAS. ACCOUNTING SPECIALIST VP, EHS DIR, HEALTH & SAFETY SR. STAFF MEMBER, SUST VP, BUS INFO & MBR SERVICES DIR, MBR SERV, MTGS, CORP SEC SR. STAFF MEMBER, STATS VP, COMMS PRINCIPAL STAFF MBR, COMMS MANAGER, PUBLICATIONS STAFF MEMBER, COMMS

6. Total 2011 Programs $6.5m $ millions

7. Staff & Program Spending 7

8. Turnover Rates in Nonprofit Sector 2010 Survey on turnover revealed turnover rates were 16% in 2009 down from 21% in 2008 AA’s turnover during this period was 11% and 16% respectively Over the past 6 years our average turnover rate has been just 6.5% Voluntary turnover since 2006 has been less than 3% 8

9. Why Do Employees Leave? The survey also showed that 36% of turnover was involuntary. Of the remaining 64% - 14% was due to a competitive offer 10% was dissatisfaction 8% was because of organizational issues These are the factors within an organization’s control. The remaining departures were for other / personal reasons. 9

10. The Aluminum Association Approach Professional, member service oriented Flat/open organizational structure Flexible Monitor the Market Timely, transparent performance feedback Current employee policies –Flextime/telecommuting –Liberal personal time

11. The Aluminum Association Environment 24/7 work schedule Frequent domestic/international travel Thin staff relative to the job Established deadlines/few “emergencies” Quiet/open office Professional Development encouraged

12. The Bottom Line The aluminum industry is a tough business The staff is treated with respect as professionals The staff has maximum control of their personal & professional schedules Pay & benefits are monitored and consistent with the market

17. Thank You!—Questions? 17