2. M ANAGERS R OLE IN T EAM R ESILIENCE The Managers’ role in the resilience of their teams Professor Derek Mowbray BA., MSc., MSc(Econ)., PhD., DipPsych., CPsychol., CSci., FIHM., FISMA. S ECTION 5 - R ELATIONSHIPS

3. M ANAGERS R OLE IN T EAM R ESILIENCE Session 5 – Relationship self Important relationships should be very strong Exercise S ECTION 5 - R ELATIONSHIPS

4. M ANAGERS R OLE IN T EAM R ESILIENCE Relationship self Link to resilience: Having important and strong relationships based on encouragement and support, reduces the need for your team to rely on their personal resilience S ECTION 5 - R ELATIONSHIPS

5. M ANAGERS R OLE IN T EAM R ESILIENCE Relationship self I work hard to ensure my important relationships are also very strong (Score: 1 = never…………..5 = always) ‘Important relationships are those that help our success and happiness. Important relationships need to be strong’ Question: S ECTION 5 - R ELATIONSHIPS

6. M ANAGERS R OLE IN T EAM R ESILIENCE Relationship self Important and strong relationships Identify the 5 people you work most closely with How important are these people to your success as a manager? If the relationship is very important – score 5 If the relationship is not important - score 1 How strong is your relationship to these 5 people? If it is very strong – score 1 If it is weak – score 5 A strong relationship is one where you feel very excited at meeting the person A weak relationship is one where you want to avoid the person at all costs Multiply the scores to reach a total S ECTION 5 - R ELATIONSHIPS

7. M ANAGERS R OLE IN T EAM R ESILIENCE Strong and important relationships Team member Importance Very = 5 Not very = 1 Strength Very = 1 Not very = 5 Score Multiply Importance and Strength (Scores 12 and above need attention) Susan236 (not important) James5315 (needs attention) Samantha428 (OK) William313 (not very important) Lucy4416 (needs attention) John326 (not very important) Jane5210 (OK) S ECTION 5 - R ELATIONSHIPS

8. M ANAGERS R OLE IN T EAM R ESILIENCE Strong and important relationships Team member Importance Very = 5 Not very = 1 Strength Very = 1 Not very = 5 Score Multiply Importance and Strength (Scores 12 and above need attention) S ECTION 5 - R ELATIONSHIPS

9. M ANAGERS R OLE IN T EAM R ESILIENCE Relationship self Scores Where the relationship is important ( scores 5 and 4) the total score needs to be 12 or less. If the score is 13 or more, you need to strengthen the relationship S ECTION 5 - R ELATIONSHIPS