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Published byShonda Harris Modified over 9 years ago
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Successful Body Language in Business
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The Eyebrows How many emotions can you draw using the eyebrows?
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Non-Verbal Communication vs Words
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Words Body Language Tone 100%
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IMAGE IS EVERYTHING
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The Mouth
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The Smile
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Your smile appears on your mouth, around your eyes, and where else?
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The Face
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3,000 facial expressions
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Arms
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Hands
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The Handshake
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The Dominant Handshake
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The Poor Handshake
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More Poor Handshakes
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Even More Poor Handshakes
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Sitting
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Mirroring As people begin to feel more comfortable in a group and get to know others, they move through a series of movements taking them from the defensive crossed arms and legs position to the relaxed open position. This standing 'opening-up' procedure follows the same sequence everywhere.
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Negative
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Positive
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TOP TIPS Fake a sunny mood – put on a sunny face even if you are in a bad mood Use your eyes – by using positive eye contact it shows your interest Hide your anxiety – showing a confident side always helps Mirror other body language – make the other person more comfortable by mirroring their body language Use flattery – sparingly – give compliments – everyone loves them Damage recovery – if you make a mistake, go back and apologise
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THANK YOU
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