1. Windermere New Owner Orientation
March 14, 2007

2. Windermere Services
Bill Feldman Executive VP Affiliate Development 206/ Chip Painter VP Affiliate Development 206/

3. Windermere Services
Geoff Wood, CEO Jan Edmondson, CMO John Jones, CIO Dave Odom, CFO Bill Feldman, Executive VP Affiliate Development Michael Fanning, Chip Painter, Lans Teal, VP Business Development Lynn Pedersen, Anna James, VP Marketing Michael Rahmn, Don Moen VP Technology

4. Windermere Services
Affiliate Services Contacts Arizona    Chip Painter   Northern California   Gretchen Pearson    Southern California   Bob Bennion, Bob Deville  Nevada               Dennis & Robin Yates Oregon  John Eskew  Inland Northwest* Scott Wetzel          *MT, WY, ID, UT, WA E Western Washington  Jill Wood, Pat Grimm  

5. Windermere Services
Supports offices to include Marketing, Technology and Education
Benefits, assistance with local PR issues, business planning, researching and working company wide with key vendors
Why reinvent the wheel?
Further help to enhance the experience to our agents for their clients

6. Today’s Overview Introductions The History of Windermere
The power of Windermere
Cornerstones of Windermere

7. The First Office
In 1972, John Jacobi opened the first Windermere office with only eight agents. His goal was to raise the bar in the real estate community and set new standards of professionalism.

8. In 1975, John opened his first satellite office in another Seattle neighborhood. He carefully considered the steps needed to expand the Windermere brand while ensuring that the environment and sense of professionalism was a standard among all offices.
In 1977, John established the first affiliate office on Seattle’s Capitol Hill

9. Windermere has continued to expand to over 147 offices within Western Washington.

10. Today the Windermere network spans ten states with over 335 offices, 8,500 agents and eight services offices.           

11. What is Windermere? Windermere is about great people
Providing great tools for the agent
Allowing the agent to be an entrepreneur
Helping to create a terrific experience

12. Furthermore… Windermere is a professional services organization.
High level of professionalism and integrity
Gives consumers what they want
Provides agents with the education to help their clients make the best decision

13. The Cornerstones of Windermere

14. “The Windermere Way” The Cornerstones of Windermere
Network: “Power of One”
Business Practices: Integrity & Professionalism
Standards of Practice: Ethics & Respect
Community: Foundation, Community Service Day,
Windermere Cup and other Community Events.
Tools & Resources: Technology & Marketing Tools
Full Service: Integration & Support
Go through these briefly!

15. Standards of Practice
The Windermere Standards of Practice embody the company’s commitment to the highest standards of service. They provide a basis upon which a free and entrepreneurial spirit can be challenged yet still operate within ethical behavior.

16. Community Foundation Founded in 1989 Agent participation
Funds raised by your office go to your community
Less than 2% used for Administration
In 2006, raised 2.1 million dollars for homeless and at-risk families
Partnered with YMCA in 2006 to form Windermere Kids at the Y after school enrichment program
Fundraising/matching funds

17. Community Community Service Day A day to give back to the community
Third Friday of June/ Desert communities project in October
Makes an impact throughout the West
Way to communicate Windermere’s dedication to community

18. Windermere Technology
Tools & Resources
Windermere Technology
Exclusive cutting edge technology available for agents and clients!
Powerful user friendly public website
37 different MLS’s are swept daily every 30 minutes. 220,000+ listings throughout the Western US
Agent-centric intranet site = WORC
- Custom Photo Gallery Program
- Contact Management System
- Premier agent websites

19. Tools & Resources
Windermere Marketing provides many professional marketing options for your agent
Professional & Consistent Branding
Customized Personal Marketing
Visibility Plus Program
Custom Xpress postcards

20. Full Service Full Service is the trademark of professionalism and a
cornerstone of Windermere Real Estate

21. Moving Ahead Elite group of owners, managers and agents
Highly respected in the industry for professionalism, generosity and passion for the business. With that comes responsibility.
We strive to support you as our greatest asset.

22. The Windermere Mantra Hire the best people Provide them the best tools
Create a professional approach

23. Video
Power of ONE

24. Thank You For Joining Windermere!