1. © Bishop’s Stortford Town Council: Strictly Confidential BSTC Management Structure - Discussion Why this presentation? Why this presentation? Request from members (during annual performance review) Request from members (during annual performance review) In response to recent members’ comments In response to recent members’ comments To ‘clear the air’ To ‘clear the air’ Management Challenges - impact Management Challenges - impact Progress of major projects - high impact Progress of major projects - high impact reliant on volunteers of variable quality reliant on volunteers of variable quality slow, lack of continuity slow, lack of continuity Services may become vulnerable (eg burials) Services may become vulnerable (eg burials) Second in command – moderate impact Second in command – moderate impact No cover during absences, planned or unplanned No cover during absences, planned or unplanned No insuperable problem has occurred to date but… No insuperable problem has occurred to date but… Long term absence would be disruptive Long term absence would be disruptive Span of control – low impact Span of control – low impact Too many direct reports to CEO for optimum management? Too many direct reports to CEO for optimum management? Conflict of priorities – moderate/high impact Conflict of priorities – moderate/high impact Must say ‘no’ to members on occasions Must say ‘no’ to members on occasions

2. © Bishop’s Stortford Town Council: Strictly Confidential Current Structure Chief Executive Finance Officer 1 Staff Economic Development Officer Foreman 7 Staff TIC Manager 3 staff Reception/ Customer Service (Bookings/ Planning) Reception/ Customer Service (Bookings) Customer Service (Cemeteries/ Allotments) Assistant to CEO Natural Grouping (1) Natural Grouping (2)

3. © Bishop’s Stortford Town Council: Strictly Confidential Current Major Projects Public Facing Public Facing Cemetery extension – awaiting land transfer from EHDC Cemetery extension – awaiting land transfer from EHDC New cemetery – Top priority New cemetery – Top priority Moat re-watering Moat re-watering War Memorial Conservation War Memorial Conservation Skate park extension – on hold Skate park extension – on hold Wild Cemetery – consultation and discovery Wild Cemetery – consultation and discovery Children’s Play Counts - implementation Children’s Play Counts - implementation Restoration of Rye Street Allotment Site Restoration of Rye Street Allotment Site Apton Pond Apton Pond Riverside & Green spaces Riverside & Green spaces Land at the Cock Land at the Cock Solar PV Solar PV Community Bus Schemes – major project to come – funded by MBT Community Bus Schemes – major project to come – funded by MBT Town Plan Review Town Plan Review Internal Internal Asset register Asset register Land registration & sorting out what we own Land registration & sorting out what we own Unitary council research and support Unitary council research and support Email invoicing = 2 large-ish IT projects Email invoicing = 2 large-ish IT projects TIC Restructure TIC Restructure Silver Leys Trust restructure Silver Leys Trust restructure Investors in people Investors in people Remuneration Policy Remuneration Policy Rhodes Governance restructure (near completion) Rhodes Governance restructure (near completion) Recent completed/outsourced Recent completed/outsourced Councillor Induction - completed Councillor Induction - completed Staff Handbook – completed Staff Handbook – completed Health and Safety Policy & Risk assessments – outsourced Health and Safety Policy & Risk assessments – outsourced

4. © Bishop’s Stortford Town Council: Strictly Confidential Principal Options for Discussion Options were presented which are confidential and have been redacted They included a ‘do nothing’ option (with no marginal cost) and several others with a maximum cost of £26,000 annually Possible offsetting cost mitigations (recent/future savings): Paddling Pool Supervision: £7,000 (will be partially offset by additional spending on planting) TIC restructure: £8000 (subject to consultation) BT Charges: 800 Audit: £7000