1. AMBASSADOR PROGRAM INFORMATION February 2015

2. Chamber Ambassador Team Mission To support and develop the Chamber through enlisting new members, retaining existing members and promoting the Chamber in the TriCities community.

3. Chamber Ambassador Team Vision To position the Chamber as the premium business organization in the Tricities (and beyond) through member support, communication and community involvement.

4. WHAT DOES AN AMBASSADOR DO? ATTENDS WELCOMES INVITES CALLS EDUCATES INFORMS PROMOTES RECRUITS CELEBRATES VISITS POSTS

5. WHAT IS THE TIME AND EFFORT COMMITMENT? 5-10 phone calls per month (2 hours) 1-3 visits per month (3 hours) KICKSTART event each month (1 ½ hours) Community events (variable –1 hours) Other Chamber events (variable –3 hours) Social Media posts (minimum 1 per week – ½ hour) Updating Google Docs (variable ½ hour) Additional Ambassador volunteer assignments (variable – 1 hour) Monthly Ambassador meeting (1 ½ hours) 15 HOURS PER MONTH

6. WHAT’S IN IT FOR YOU? Ambassador identification nametag Photo and bio on Chamber website (linked to your site) Enhanced Chamber directory listing ($75 value) Discounted Chamber event offers (average 50% - some exclusions) Public introduction at select Chamber events Exclusive event invitations New benefit trials Invitation to ultra-exclusive Ambassador social events!

7. ** NEW ** AMBASSADOR OF THE MONTH Photo and business profile in The Now newspaper, 4 th Wednesday of the month

8. BENEFITS Recognition as a member of an elite group of business leaders and mentors Regular opportunities to make new contacts Increased exposure and profile within the Chamber and the community Maximum value of Chamber benefits Connection opportunities with business leaders and community decision makers Enhanced personal cv

9. ** NEW ** AMBASSADOR OF THE YEAR Recognition in print, on our website, through our enewsletter and social media Awarded at a high profile Chamber event Other benefits to be determined

10. ** CRITERIA ** Attendance at Ambassador meetings Attendance at Chamber events including kickstart Attendance at community events and member celebrations Welcome and retention phonecalls Member visits and certificate deliveries Recruitment of new members Additional volunteering duties

11. ** NEW ** CHIEF AMBASSADOR AND CORE COMMITTEE Recognition in print, on our website, through our enewsletter and social media Awarded at a high profile Chamber event Other benefits to be determined

12. STAFF (DIRECTOR OF MEMBERSHIP AND MARKETING) CHIEF AMBASSADOR CORE COMMITTEE MEMBER

13. CHIEF AMBASSADOR DUTIES Manage communication between Chamber staff and Ambassador team Manage points Manage meeting minutes Mentor new Ambassadors Assign phone calls Monitor and assign community events and member celebrations Manage Ambassador volunteer assignments at Chamber events Actively shape Ambassador Team into the most effective recruitment, engagement and retention team

14. CORE COMMITTEE DUTIES Support Chief Ambassador Act as Chief Ambassador when needed Actively shape Ambassador Team into the most effective recruitment, engagement and retention team

15. CORE COMMITTEE CRITERIA Existing Chamber Ambassador Strong desire to promote the Chamber, to support our local community and encourage local economic development CORE COMMITTEE BENEFITS Additional recognition at events, in print and online First consideration for Chief Ambassador position 2016

16. WHAT NEXT? January 23Applications Due January 28/29Interviews January 30Selection process complete – applicants advised January 312015 Ambassador Team introduced at Gala February 10First 2015 Ambassador Team meeting, 9:30 – 11:00 FOR MORE INFORMATION CONTACT DANA STRONG AT 604-464- 2716 OR dana@tricitieschamber.com

17. JOIN US… IN MAKING THE TRI-CITIES CHAMBER OF COMMERCE THE BEST THAT IT CAN BE!