1. Google Apps For Your Library LITA Forum 2011 Robin Hastings - hastingsr@mrrl.org

2. The Change

3. CIL Article - Computers In Libraries A Year With Google Apps – ; May 2010, Vol 30 Issue 4, p12-15; May 2010, Vol 30 Issue 4, p12-15 Train staff and set expectations Gather user names/password(s) into a spreadsheet Upload spreadsheet to Google at night Wake up to fresh new Google accounts in the morning Fix issues with stuff not uploading correctly (3 of 65 for me) Train staff and deal with problems Enjoy Google Apps!

4. Before/After Exchange Server Outlook No document space No spam control Expensive hardware and staff time to maintain Backup tapes and routines Local Control Google's Servers Gmail & GCal GDocs Gmail & Postini Outsourced headaches Google backs up (and Backupify backs up, too) Outsourcing control (updates, look and feel changes, etc.)

6. Using Google Apps - Surprises Twitter-like use of IM statuses No use at all of Sites product Very little use of Docs Constant, neverending, continual, ceaseless, perpetual training

7. Using Google Apps at MRRL Administration o 2 administrators, share the burden (such as it is) o Average of 10 minutes a week

8. Using Google Apps At MRRL Groups o Very popular, very useful both inside and out o No limits on numbers of group emails o Kidsfun@mrrl.org; annex-group@mrrl.org

9. Using Google Apps at MRRL Spam o Not quite non-existent, very much reduced

10. Using Google Apps At MRRL Chat o *very* useful o reduces long distance phone bills - (library branch) Marketplace o We use Aviary, Manymoon and SherpaTools o Services and software both are available Postini o Useful for email retention and spam control, not a lot of administration required; just works!

11. Credits Scary - Dr. Pat - http://www.flickr.com/photos/17464786@N00/5404404023/http://www.flickr.com/photos/17464786@N00/5404404023/ Google - Manfrys - http://www.flickr.com/photos/16441028@N00/2226178289/http://www.flickr.com/photos/16441028@N00/2226178289/ Administration - kersy83 - http://www.flickr.com/photos/34279272@N00/3730148887/http://www.flickr.com/photos/34279272@N00/3730148887/ Group Hug - icanhazcheezburger.com - http://icanhascheezburger.com/2011/04/19/funny-pictures- group-hug/http://icanhascheezburger.com/2011/04/19/funny-pictures- group-hug/ SPAM - cobalt123 - http://www.flickr.com/photos/66606673@N00/247564799/http://www.flickr.com/photos/66606673@N00/247564799/

12. Contact Robin Hastings - hastingsr@mrrl.org @webgoddess - Twitter http://www.slideshare.com/ webgoddess