1. English for Guiding Service  刘婷 15073701157  E-mail:liutingfelice@126.com

2. About the Course  Professional course about guiding service  Structure:  Background & direction  Dialogues about guiding service  Reading  Exercises  Supplemetary reading

3. Requirements:  Practice;  Practice.

4. HHHHave you ever be a tour guide?

5. What are the procedures for tour guides?  Receiving the guests;  Check-in;  Guiding for sightseeing;  Arranging meal;  Shopping;  Departure.

6. Unit 1 RRRReceiving the Guests

7. Discussion:  How to receiving the guests?

8. Receiving the guests:  Confirm the travel group;  Check the number of people;  Ask for the luggage claim cards;  Guiding to the awaiting bus;  Welcome speech.

9. Listening

10. Words & Expressions  tour escort /tour leader  national guide  local/regional guide  luggage claim cards/luggage check  carry-on baggage  unaccompanied baggage

11. Role-playing  Situation 1  At the airport,Li Ming,a guide from CYTC(China Youth Travel Service),is to meet a tour from England by Mr.Kim.  Situation 2  At the railway station

12.  Thank you!