1. Making the e-mail client your friend

2. Resources and Self Training  All about MS Outlook 2010  http://tinyurl.com/2wvq69y http://tinyurl.com/2wvq69y  Online MS Outlook 2010 course  http://tinyurl.com/39q2lbc http://tinyurl.com/39q2lbc  Microsoft Lync  https://events.livemeeting.com/967/11517/ondemandpublictraining.html https://events.livemeeting.com/967/11517/ondemandpublictraining.html

3. Authentication  Outlook, Lync and Active Directory all use the same login  Adding other accounts  Delegation Access  Sharing with groups  Home outlook login is available

4. Outlook Basics

5. Inside Outlook  Navigation/Tabs Views  Home Tab Reply All Change to Appointment Rules  View Tab BCC field Show as Conversation  Detailed User View  Delivery/Read receipts

6. Address Books and Contacts  Auto Fill  Contacts Views  Categories  Sub contacts groups  Contacts as Outlook Address Book  Global Address Book

7. File storage and Sharing  2GB of storage  14 months retention policy  Public Folders Sub Folders  Personal Folder sharing  School Account folder sharing  Calendar sharing  Address Book & sharing

8. Calendar  Views  Multiple Calendars and Overlay  Shared Calendars  Schedule View  Calendar Publishing  School calendars

9. Microsoft Lync  Instant Messenger & More  Video Conferencing  File transferring  Contact lists  Desktop administration  Global Address Book