1. Presented by: Kalyanam Kannan Sonata Software Limited SoftTeC 2010 Improving Testing Competence

2. Agenda 1 Test Competency – Overview and Outlook Individual Testing Competency – Assess and Improve Project Level Testing Competency – Establish and Enhance Business Level Testing Competency – Develop and Differentiate Summary & QA

3. Individual Test Competency 2 Highlights: Testing Forums and Community Self Rate Cards Estimation Models (Effort Calculators) Mentoring Models Knowledge Portals Highlights: Testing Forums and Community Self Rate Cards Estimation Models (Effort Calculators) Mentoring Models Knowledge Portals Analytics Analytic Approach Mastering Techniques Industry Best Practices Framework Based Approach Analytic Approach Mastering Techniques Industry Best Practices Framework Based Approach Tools Requirement Management Tools Test Management Tools Defect Management Tools Release Management Tools Requirement Management Tools Test Management Tools Defect Management Tools Release Management Tools Evaluation Certifications Domain Expertise Compliances Audits Certifications Domain Expertise Compliances Audits

4. Test Competency - Projects 3 Engagement Coordination Lifecycle Platform (TFS, QC, TM etc) Resources Right-Mix Domain Expertise Motivation Strategy Structured Testing Documentation RACI Processes Highlights: Centralized Systems Governance Measurable Deliverables and Processes Knowledge Management (Regression, Business Enhancements, Optimization) Highlights: Centralized Systems Governance Measurable Deliverables and Processes Knowledge Management (Regression, Business Enhancements, Optimization)

5. Test Competency - Organizational 4 Highlights: CMMi, TMMi, TPI SLA, Metrics Associations (HP, IBM, SAP etc) Forrester, Gartner, IDC etc Highlights: CMMi, TMMi, TPI SLA, Metrics Associations (HP, IBM, SAP etc) Forrester, Gartner, IDC etc Standard Processes Hybrid Techniques (OATD, RBT, LP, Frameworks etc) Tools (estimation, execution & management) COE (Support, Tools, Training, Audits) Offerings Domain Partnerships Patents Delivery Models Market Analytics Conferences & Events Delivery Business

6. Test Competency – Improvement Strategy 5 Projects Models (WF, Agile etc) DDE, Defect Density, SLA etc Individuals CSTE, ISQTB, CSTM etc Forums (SQA, BSPIN, OWASP etc) Organizations Assessment (Qcheck etc) CMMi, TMMi Partnerships (SAP, HP, IBM etc)

7. Company Overview Business : Background & Focus Areas Inception in 1986 Operations in USA, Europe, Middle East & India FY 09-10 group revenue of USD 292 million Achieving Operational Excellence 2850+ people strong and growing 8 Development Centers worldwide : 4 in Bangalore, 1 in Hyderabad & 3 in Hannover, Germany Solution Accelerator-led delivery SEI CMM Level 5 assessed and ISO 9001 : 2000 certified Listed company, consistent track record of growth & profitability World Class People Track record in attracting and retaining premium talent Customer-oriented work culture Value-driven leadership 6

8. Sample- Testing Services Snapshot 7

9. Summary 8 Assess – Advice – Act (Individual, Projects and Organizations) Conduct Workshops and Training Programs Platform for Building Testing Community Ecosystems Expectations and Goals – Realism Monitor and Measure – Continuous Improvement

10. Q&A

11. Thank You