1.  Understand the nature of business. 1

2.  Understand applications and issues of technology. 2

3.  Businesses use of technology  Concerns of using technology 3

4. Businesses use of technology 4

5. 5  What are computer networks?  Examples of computer networks: o Internet - Public network used most often for: Emailing Accessing the World Wide Web (WWW) o Intranet - Private network, primarily used to share information

6.  What is artificial intelligence (AI)? o Example: voice recognition software  How do expert systems help people? o Example: Automotive parts electronic catalogue  Why is Computer-aided design (CAD) used? o Example: Design for a camera 6

7.  What is involved in E-commerce?  Most common activities of E-Commerce: o Providing product information o Promoting a company o Selling online o Conducting market research o Making payments o Obtaining parts and supplies o Tracking shipments 7

8. Four basic models for E-commerce: o B2C: Business-to-Consumer Example: Lands’ End.com selling swimwear to expecting mothers o B2B: Business-to-Business Example: Staples.com ships office supplies to local hospitals o C2B: Consumer-to-Business Example: Customers completing on-line surveys in order to provide feedback to Dunkin’ Donuts o C2C: Consumer-to-Consumer Example: Customer buying electronics from other customers through eBay.com 8

9. 9  What is a Management Information System (MIS)?  Four main components of a MIS: o Gathering data o Analyzing data o Storing data o Reporting results

10. Categories of information obtained from MIS: o Financial o Production and inventory o Marketing and sales o Human resources 10

11.  What is involved in robotics activities?  What activities happen during telecommuting? 11

12. Concerns of using technology 12

13. 13 Employment Trends  What are some employment trends in the workplace?  What is computer literacy?

14. 14 Computer Crimes o What is a computer virus? o How many people have encountered a computer virus? o Will someone tell how they removed the virus?

15. 15 Computer Crimes continued o What is a white-collar crime? o How many people have access to software that has been copied to a CD by a personal contact? o Did that person commit an act of piracy?

16. 16 Health Concerns What are some possible health concerns for employees?

17. Privacy Concerns o What are some concerns with privacy? o What is identity theft? 17