1. The Language of Leadership
Jim Clawson
The Darden School
University of Virginia

2. Some Definitions
If names are not correct, language will not be in accordance with the truth of things.
Confucius (c B.C.)

3. the ability to get others to do what you want them to do.
POWER is
the ability to get others to do what you want them to do.

4. LEADERSHIP 1) the ability and 2) the willingnessis
1) the ability and
2) the willingness
3) to influence others to change willingly.

5. It's not the critic who counts
It's not the critic who counts. It's not the man who points out where the grown man stumbles, or how the doer of deeds could have done them better. The credit belongs to the man who actually is in the arena, who strives violently, who errs and comes up short again and again, who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause, who if he wins knows the triumph of high achievement, but who if he fails, fails while daring greatly, so his place will never be with those cold and timid souls who know neither victory nor defeat.
Theodore Roosevelt, 26th President of the United States

6. Searching for LEVEL THREE LEADERSHIP
LEVELS OF HUMAN ACTIVITY
(for Leadership and Change Management)
. BEHAVIOR
. THOUGHTS
. VALUES AND BELIEFS
Searching for LEVEL THREE LEADERSHIP

7. In Paris they simply stared when I spoke to them in French; I never did succeed in making those idiots understand their own language! Mark Twain

8. Language is
the light of the mind.
John Stuart Mill ( )

9. EFFECTIVE LEVEL THREE LEADERSHIP LANGUAGE
Clear
Respectful
Stimulating
Congruent

10. CLARITY in LEADERSHIP LANGUAGE
Men employ speech only to conceal their thoughts.
Voltaire ( )

11. Un-Clear
If only everyone talked the way we do in my household. I mean. . . if only everyone like . . talked . . you know. . . the way we do right? It would be so much like easier you know to understand right?
Robert Nordell

12. Clear Picture of where we want to go: vision. Hopes and Desires Plan
(Not a gift, requires hard work and thinking.)
Hopes and Desires
Plan
Expectations/wants
Invitations

13. Respectful
Recognizes potential value: Ask not what your country can do for you, but what you can do for your country
Caring (What are your outcomes?)
Listening (What’s your view?)
First Person “I” or “we” statements
Descriptive not judgmental
Takes time

14. Stimulating Engaged, Challenging Creative Memorable Intent
passionate, focused on Level Three
Challenging
to established routines, beliefs and values
Creative
Memorable
Intent
Related humor and metaphors

15. Congruent Truth telling: Promise Keeping Consistent
Welch: Be candid with everyone
Promise Keeping
Consistent
With actions: Walking the Talk
With followers’ goals
No Disguises or Deceptions
No Manipulations

16. SELF DEVELOPMENT QUESTIONS
Clarity: What do I want? What do they want?
Respectful: What can they offer? How does our mission need them?
Stimulating: What will get their attention? How can I demonstrate my commitment?
Congruent: Can I be honest with them and me?

17. It’s just semantics . . . . Yes,
and the words we choose and how we deliver them make all the difference.

18. E-prime: English minus the “is” stative verbs.
What do we really know as “fact?”
How does our self-talk influence our feelings and vice verse?
How can we be more accurate in our statements?
How much is opinion? Can we be honest about that?

19. If thought corrupts language, language can also corrupt thought.
George Orwell

20. Some Additional Tips Replace your “buts” with “ands.”
Don’t disguise statements as questions.
Speak in the first person.
Describe rather than evaluate.
Persuade respectfully, don’t coerce.
Seek first to understand

21. THE LANGUAGE OF LEADERSHIP is
Clear
Respectful
Stimulating
Congruent

22. Languages are the pedigrees of nations.
Samuel Johnson
The language of leadership is the mark of an educated firm and an effective leader.