1. Where the Wild Things (And People) Are: Facebook for Beginners

2. Today we will: See how easy it is to get our feet wet in Facebook– Live on the Web! Learn tips on how to use Facebook to drive store traffic Ask questions, learn from each other Have fun!

3. Quick Survey

5. What Changed? The Groundswell Right now, your customers are writing about your products on blogs and recutting your commercials on YouTube. They're defining you on Wikipedia and ganging up on you in social networking sites like Facebook. These are all elements of a social phenomenon — the groundswell — that has created a permanent, long-lasting shift in the way the world works. Most companies see it as a threat…

6. What Caused It? Erosion of trust in business New Web and mobile technologies make connecting with other people easier New super-charged word-of-mouth is the new norm

7. You have new, effective, measurable, cheap methods to reach your store customers with your message in order to build loyalty and a stronger relationship with your store. What Does it Mean?

8. Why Care About Facebook? 1 of 3 US adults on Facebook 90 million in US 350+ million globally (700,000 each day) 120 friends per average user 35+ is fastest growing demo 25 minutes/day average time on Facebook

9. Facebook Activities Connect with friends, relatives, co-workers, customers and prospects Share text, links, photos, videos Comment on others’ posts in your network Play with Apps, games, activities Join groups, become fans of things

10. Let’s Get Hands-On Open an account Start a Fan Page Post to a Wall Invite our friends to join

11. Questions?

12. Thank You!! Scott Robertson, APR scottr@namm.org Facebook: www.facebook.com/scott.robertson Twitter: www.twitter.com/scottrNAMM