1. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Stefano Venturi VP, Public Sector European Markets Adapting to the “New Normal”

2. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 Emerging From the Storm  Fragile macro-economic recovery  Less financial leverage  Lower/shifting consumer spending  More/faster disruption Source: Cisco IBSG 2009

3. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3 The New Normal  Increased Competition  Cost Cutting  Improved Productivity The Efficiency Challenge  Reduced impact on the environment The Climate Change Challenge  Connected World  Rapid Pace of Change The Agility Challenge

4. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Looking for cost control & green initiatives Local Government Trends & Challenges Improving internal and external communication Increasing communities attractiveness Focus on ROI Positive impact of stimulus packs & EU funds

5. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 New Ways of Working Together In Local Government Drancy Municipality in France* City of Luxembourg* Rivas Vaciamadrid Municipality in Spain Guldborsund Municipality in Denmark* Local and state government in Germany

6. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID New Ways of Ageing & Living Well HealthPresence

7. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 New Ways of Learning Connected Schools Portugal

8. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID New Ways of Changing Behavior and Awareness

9. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Adapting to the New Normal The Efficiency Challenge The Climate Change Challenge The Agility Challenge

10. 10 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID