1. Welcome LCRA Firm Water Customer Meeting October 27, 2011

2. Customer Curtailment Plans Overview Anissa Menefee, Raw Water Contract Representative Nora Mullarkey, Water Conservation Supervisor October 27, 2011

3. Objectives Review customer curtailment plan Ensure customers understand form and process Ensure customers understand timeline

4. Customer Baseline Amount Reference Year Sept. 2010 – Aug. 2011 Water use based on billing periods, not calendar month. Reference Year is comparable recent dry period used to establish a Customer’s Baseline Amount.

5. Sep 2010 Oct 2010 Nov 2010 Dec 2010 Jan 2011 Feb 2011 Mar 2011 Apr 2011 May 2011 Jun 2011 Jul 2011 Aug 2011 Total 11.113.012.014.615.425.133.329.1 17.317.715.1232.8 4.8%5.6%5.2%6.3%6.6%10.8%14.3%12.5% 7.4%7.6%6.5%100% Baseline Annual Water Use Amount value =232.8 acre-feet Customer Baseline Amount

6. Step 1: Modify the Baseline Amount if appropriate. Baseline Annual Water Use Amount as modified =_____ acre-feet Customer Baseline Amount

7. Annual Allotment Steps 2 & 3: Deduct the Percentage Curtailment (20 percent) from the Baseline Amount Annual Allotment = Baseline Amount X 80% = 186.2 acre-feet The Annual Allotment is the amount of water to which Customer is entitled during a water supply shortage on an annual basis. This amount may be pro rated for a partial calendar year.

8. Monthly Distribution of Annual Allotment Consider seasonal use Savings from current drought measures Possible need for stricter measures for outdoor water use Possible projects planned for next year to reduce water use

9. Modification to the Baseline Amount – How does it work? Customer A baseline amount = 90 AF 20% reduction to baseline amount = 18 AF Annual allotment = 90 - 18 = 72 AF Customer B baseline amount = 90 AF + 10 AF conservation savings = 100 AF 20% reduction to modified baseline amount of 100 AF =20 AF Annual allotment = 100 – 20 = 80 AF

10. Modification: Conservation Must have occurred in reference year Limited to programs implemented over the past 10 years Demonstrated savings –Permanent equipment or process change –Other measures – statistical analysis Documentation of measure implemented

11. Other Possible Modifications New development New industry Industry outage Documentation – LUEs, number of connections, industry water use from acceptable documents

12. Request for Variance to the Curtailment Amount Customer A – 90 AF baseline amount with 20% reduction = 72 AF allotment Variance request to waive or reduce the 20% reduction, cannot meet the 72 AF allotment Based on a threat to public health, welfare and safety

13. LCRA Review Customer plan submitted –Logged in –Checked for administrative completeness LCRA water conservation staff evaluate –Reasonableness, demonstration of need for modification or variance LCRA management oversight and final acceptance Default – baseline amount reduced by 20% in each month

14. LCRA Staff Resources Technical assistance and review before submittal Ongoing consultation of possible implementation strategies Quarterly drought coordinator meetings Conservation programs available

15. Timeline LCRA mails Curtailment Plan forms – before November 15, 2011 Customer submits Curtailment Plan to LCRA – by February 15, 2012 One-on-one meetings with customers – now through February 15, 2012 NOTE: Requests for modifications submitted– by December 15, 2011

16. Questions? LCRA: 1-800-776-5272 Anissa Menefee: ext. 3231 anissa.menefee@lcra.org anissa.menefee@lcra.org Nora Mullarkey: ext. 4009 nora.mullarkey@lcra.org nora.mullarkey@lcra.org