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New Frontiers for Online News Dr. Madan Mohan Rao Consultant/Author Editor: “The KM Chronicles,” “The Asia-Pacific Internet Handbook”
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Where we were (1984) l PCs l LANs l Usenet l Bitnet l Audiotext
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Where we were (1994) l BBSs (remember Galacticomm?) l Prodigy l AOL l CompuServe l Gopher l Fidonet l NII, GII
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Where we are (2004 onwards) l Wireless l Organisational news, newsletters l Knowledge management l Outsourcing l Narratives l Aggregation l Powerhouses (Asia) l Information society
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Wireless l SMS: P2P, premium l Photophones l Sports, business, infotainment (news, ringtones) l Political mobilisation l Convergence: T2S, P2S (participatory TV) l Public relations l Challenges: etiquette, copyright
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News in Organisations l Intranets, newsletters l Competitive Intelligence (CI) newsfeeds l Blogs: “digital dashboard” l Knowledge management l Organisational storytelling This should not be the domain only of business schools!
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Outsourcing, Offshoring l Technology solutions l Analysis l Journalist roles l Editing l Transcription
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Online news in Asia l Wireless l Diaspora l Diversity l Examples: news aggregation, SMS alerts, business stories, censorship, political activism, the knowledge movement
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The Information Society (WSIS and beyond) l Digital Divide l Activism, advocacy: peace, change l Misinformation, spin l Paths for evolution l “The Second Superpower”…..?
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Dimensions of Online News l Online news as an instrument (consumers) –usage by consumers, businesses, policymakers l Online news as an industry (creators, enablers) –journalism, distribution, tech platforms/tools
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“8 Cs” of Online News Environments l Connectivity l Content l Community l Commerce l Capacity l Culture l Cooperation l Capital
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Categories of Information Societies l Restrictive l Embryonic l Emerging l Negotiating l Intermediate l Mature l Advanced l Agenda-setting
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The Road Ahead: Challenges l Credibility of online/wireless information l Capacity building l Content management, attention management l Ethics l Methodology and research l Complexity theory
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Resources l Poynter (www.poynter.org) www.poynter.org l AMIC (Asian Media Information and Communication centre: www.amic.org.sg) www.amic.org.sg l Japan Mobile Media Review l Archives.org
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The Asia-Pacific Internet Handbook l Industry (tech players, user base, e-commerce, VCs, content) – “Emerging Powerhouses” l Instrument (news (narratives, diaspora, industry dynamics) – “News Media and New Media” l Intimacy (wireless/mobile/handhelds, news, business applications, WiFi) –”Asia Unplugged”
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Online + Wireless news: Where is it indispensable? l Diaspora communities l Competitive intelligence, market research l Categories: business, sports, infotainment l Public relations, investor relations l Large, global organisations l Quick mobilisation, activism
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“In the 21 st century, every business is a publisher, every Internet or mobile user is a reporter, and every citizen is an editor.” Madanmohan Rao Austin, TX April 17, 2004
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madan@inomy.comdigitalnomad@hotmail.com
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