1. Carolyn Custerson Chief Executive

2.  3.6 million visitors a year  £386 million annual spend by visitors  21% of local people work in the Tourism Industry

3.  To attract new visitors from a broader market profile  Develop a year round destination & year round jobs  Deliver world class service and training  Provide market led Product Development

4. ERTC Board Executive team Guardian of the English Riviera brand Lead on Destination Marketing Manage Visitor Information Service Help implement the TTTFT Strategy

5.  Increased investment in Destination Marketing  Major new destination web site launched  Modernisation of Visitor Information  Increased shoulder season occupancy  Increase in number of ABC1 visitors  Increase in partnership working  Increase in visitors in 2011  Increased savings

6. New Ways of Working Over £100k saved

7. Printed literature still in demand Emphasis on being a year round leading destination Partnership working increasing to share costs and extend reach

8. Exciting opportunities for year round economic growth Events Christie Maritime Business Geopark

9.  Reducing public sector budgets  UK Economy  Four Wet Summers!

10.  South Devon Link Road  Growing overseas markets  Modernising our Tourism Offering Everyone working together as ‘Team English Riviera’

11. Carolyn Custerson Chief Executive