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Marketing and Tourism CGG3o1 Lester B Pearson
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What is marketing? Marketing is about anticipating and identifying the wants and needs of a target market of consumers, then satisfying those needs in order to make a profit
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Marketing 4 P’s Theory Planning Pricing Promoting Placing
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Planning Identify the needs and interest of tourism consumers Can do this through surveys or by looking at tourism trends
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Pricing Developing quality tourism experience (destinations or travel packages) that a consumer will consider being at a fair price The customer perceived value for the product. Value = Benefits / Cost
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Promoting Informing the market about the tourism products (advertising) http://www.youtube.com/user/NewfoundlandLabrador?v=RpShYvI84JI
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Placing Refers to convenient for tourism consumers to find out about the tourism product, purchase the tourism package and getting to the tourism destination. Travel agent travel website
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When Marketing a Destination:
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1. Knowing your target market Classifying customers according to socio-economic status, lifestyle, family circumstances, gender and so on
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2. Shaping Tourist’s Wants Making people want to travel to your destination Choose your destination over others Increase people’s willingness to travel
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3. Packaging Tourism Packages are combinations of transportation, accommodation, meals and activities Designed to fit specific target markets (ex. seniors, family, luxury or youth)
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4. Know about Distance Time and distance is important to consider when promoting a tourism location The further away the travel destination is (ex. New Zealand) the more likelihood tourist may be drawn to a destination that is closer to them with similar aspects (ex. British Columbia)
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