1. Information Technology at Emory Information Technology Division Technical Services IT Briefing Agenda 5/19/05 Dell Update Manage IT Update Exchange Update LearnLink Update & Demo SAV 10 & Manage AV NetCom Q&A Dave Wright & Andre (from Dell) Karen Jenkins Adam Lipkin Craig Myers Ramous Fields

2. Information Technology at Emory Information Technology Division Technical Services General Updates/Reminders Exchange training available June 6, 7, and 8 ($975) Oracle Internet Directory –Need to move to OID by July 31 st –Update your clients using the tool on TechTools SPAM –Recent increase due to new SPAM variant –Security team to update in June Briefing

3. Information Technology at Emory Dell Update Dave Wright Andre (Dell)

4. Information Technology at Emory Manage IT Update Karen Jenkins

5. Information Technology at Emory Information Technology Division Technical Services Change Log Received over 160 customization requests Over 110 completed –~15 scheduled for Phase 2 or subsequent phase Submit any requests or testing results between now and cutover to csd@listserv.cc.emory.edu

6. Information Technology at Emory Information Technology Division Technical Services Remaining Major Features Finishing the development of the following major customizations: –Security Breach Process (80%) –Self-Service Interface (70%) –Email Functionality (90%) –Port Status Table (0%) –PS Status Table (0%) –Custom Emory Reports (0%)

7. Information Technology at Emory Information Technology Division Technical Services Manage IT Status All out of the box capabilities implemented (initial goal for Phase 1) All Applications currently running on production hardware (App. Server, Web Server, and DB Server) Cutover date delayed to June 9 th –Development team continue implementing final customizations –Provide time for the community to familiarize themselves with the interface in “final” form

8. Information Technology at Emory Information Technology Division Technical Services Magic & Manage IT LSP Groups Emory College (created sub-groups in Manage IT) Oxford College SOM ITS (added OB/GYN) SPH Facilities Mgmnt GSAS- Psychology SOM – Psychiatry

9. Information Technology at Emory Information Technology Division Technical Services New Manage IT LSP Groups BJC Admin Center for LL Learning DUR Campus Life B-School Human Resources Registrar Purchasing Law School SOM – Biochemistry SOM - DOM SOM –Human Genetics SOM - Neurology SOM – Pharmacology SOM – Psychiatry SOM - Neurology SOM – Pharmacology SON School of Theology Yerkes

10. Information Technology at Emory Information Technology Division Technical Services Final Notes Campus Training –Thursday June 2 nd –9:00am – 10:30am –North Decatur Building, Kennesaw User Guide –Under development … will be posted on TechTools LSP Group Commitment –Need to confirm (especially new Groups) no later than June 1 st that your team will participate in Manage IT.

11. Information Technology at Emory Information Technology Division Technical Services

12. Information Technology at Emory Exchange Update Karen Jenkins

13. Information Technology at Emory Information Technology Division Technical Services Exchange Update Already migrated ~70 users Meeting with affected LSP team ~mid June –Provide migration training, instructions, and documentation Need each affected LSP team to identify one contact for coordination –send to csd@listserv.cc.emory.educsd@listserv.cc.emory.edu –Will send list of users to contact

14. Information Technology at Emory Information Technology Division Technical Services Exchange LSP Teams/Users LSP Team# Users Migrating Registrar1 College2 DUR12 FMD1 B-School16 SOM ITS2 SPH2 Theology2 Yerkes3 Will Brown9

15. Information Technology at Emory LearnLink Update & Demo Adam Lipkin

16. Information Technology at Emory Symantec Update Craig Myers

17. Information Technology at Emory Information Technology Division Technical Services Norton AV Mac v:10.0 Mac OS X version 10.3.0 or higher Compatible with Mac OS x 10.4 Tiger Requires: PowerPC G3 or higher processor, 128 MB Ram, 40 MB Disk Space. On TechTools for testing purposes http://software.emory.edu http://software.emory.edu

18. Information Technology at Emory Information Technology Division Technical Services Symantec SAV 10 Compatible with Windows XP & 2000 Requires: 64 MB of disk space, 55 MB of RAM, Microsoft IE 5.5 SP2 or later, Intel Pentium processor at 150 MHz (Pentium II or higher recommended) Enhanced protection from spyware and adware Tamper Protection Uses TCP 2967 now (was UDP)

19. Information Technology at Emory Information Technology Division Technical Services Enhanced Virus Definition Server Available for the entire campus Uses Centralized SAV Managed Server Will be included on Fall EOL CD Updates via VDTM (Hourly Rapid Releases) Scheduled daily LiveUpdates for redundancy Centralized reporting via SESA

20. Information Technology at Emory Information Technology Division Technical Services Rollout Recommendations Complete testing of both clients Upgrade Managed Server first Upgrade Windows clients to SAV 10 Note: Managed solutions may not fully work with SESA. –Base AV information available new features may or may not have reporting support –Requires: 111 MB of disk space plus 15 MB for AMS2 server files, 64 MB of RAM, Microsoft IE 5.5 SP2 or later Upgrade MAC 10.3+ clients to Norton AV 10

21. Information Technology at Emory Information Technology Division Technical Services NetCom Q&A