1. How to Avoid Hiring and Recruiting Mistakes featuring Harvey Mackay
The Attitude and Altitude Connection
featuring Zig Ziglar

2. How to Avoid Hiring and Recruiting Mistakes featuring Harvey Mackay
“Mediocrity knows nothing higher than itself, but talent instantly recognizes genius.”
- Sherlock Holmes

3. Why This Subject Is Important
As leaders, one of our greatest responsibilities is to hire the best people available.
The cost of making a hiring or recruiting mistake -- or the benefit of hiring the best person -- has never been greater.

4. Success Stories Previous topics included:
- Performance Appraisals - Service Excellence
- Leadership Development - Stress Management
Share how you successfully used an idea from a previous topic.

5. Arithmetic Test
In 60 seconds, answer as many math problems on the handout sheet as possible.
You only have 60 seconds.

6. Session Agenda Session Learning Goals / Meeting Opener
Session Presentation
Individual and Group Exercises
Review Learning Goals/Closing Remarks
Personal Action Plan/Session Evaluation

7. Session Learning Goals
Understand the importance of avoiding hiring and recruiting mistakes and quickly correcting mistakes, if made.
Use an 8-point plan to ensure the highest probability of hiring quality employees.
Ask revealing questions during the interview and understand the answers.
In this session, you will learn to:

8. Meeting Opener
On page 1, list common hiring and recruiting mistakes made by managers.
Share your list in small groups.

9. Key Ideas and Application
Write down the important idea(s) from the presentation and how to apply them to your company or team.
Share your idea(s) with your group.

10. Entertainment vs. Education
We go to a class, watch videos, discuss concepts and share ideas with others.
Then we return to our office and do things the same old way.
Education:
We go to a class, watch videos, discuss concepts and share ideas with others.
Then we return to our office and implement new ideas, techniques, and strategies that improve performance.

11. Group Discussion: Key Ideas/Application

12. 8-Point Plan Application
Think of a position for which your company will be hiring.
Determine how Harvey Mackay’s 8-point hiring plan can help.
Discuss how the 8-point plan can prevent hiring mistakes.

13. Revealing Questions Find a partner (see page 5).
One person asks the interview questions.
The partner responds to the questions.
Discuss what information is revealed when these types of questions are used.

14. How would I feel if this person worked for my competition?
In groups, discuss effective interview questions or techniques you know. (see page 6)

15. Personal Action Plan Based on today’s session:
What will you START doing?
What will you STOP doing?
What will you CONTINUE to do?

16. In Our Training Next Month...
Leo Tolstoy once wrote that one of our August training topics is the “force that welds men together.” While that’s true, handling these matters poorly can also be the force that tears people apart. What is this force? Discover the answer with Bob Johnson in August.
Dr. Jim Hennig will address the topic that managers fear even more than death.