2. Agenda Regulatory/Department Updates Compliance Trend Report Compliance Tips: Hot Topics: Manager’s Corner: Cory Oace

3. Regulatory/Department Updates We moved!!! 3406 Cherry Ave Salem, Oregon 97303 Mailing address: OLRO PO Box 14530 Salem, OR 97309

4. Compliance Tips Please remember First Aid must be taught by a certified trainer. Disclosure statement: Anyone inquiring should sign they received form. Survey: Staff training, group interview

5. Compliance Trend Report Top Ten Citations: 10/1/13-12/31/13 1: 260 Service Plan(26) 2: 270 Change of Condition (23) 3: 303 Treatment Orders (21) 4: 280 resident health Services(17) 5: 310 Systems: med administration (15) 6: 240 Food Sanitation (13) 7: 231 Abuse reporting (11) 8: 252 Resident Move in and eval (11) 9: 290 On/off site Services (10) *10: 155 Facility Administration, records(10) 999: Technical assistance (31)

6. Hot Topics New Phone Numbers Main OLRO Number: 503-373-2227 Survey Main line: 503-373-0200 Updated re-licensure forms

7. Manager’s Corner Cory Oace, Residential and Assisted Living Manager

8. Thanks so much! Next News hour: April 9 th, 2014 Questions???? CBCTeam@state.or.us CBC web site Address: http://www.oregon.gov/dhs/spd/Pages/provtools/cbc/index.aspx