1. CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

2. Introduction to the Course Matthew E. Tobias  My Background  Currently serving as the Deputy Chief of Patrol, Area Three on the Chicago Police Department  In 25 th year on the job  Assignments include Patrol Officer, Gang Crimes Tactical, SWAT Officer, Patrol Sergeant, Firearms Training Unit Range Master, Patrol Lieutenant, Crisis Negotiator, Special Operations/SWAT Lieutenant, District Commander, Special Operations Commander, Academy Director.  B.A. in Criminal Justice – University of Illinois at Chicago  M.S. in Criminal/Social Justice - Lewis University  United States Marine Corps  Leadership Trainer, 7 Habits Facilitator, NHL Security  Certifications  Do you have any questions for me?  My Background  Currently serving as the Deputy Chief of Patrol, Area Three on the Chicago Police Department  In 25 th year on the job  Assignments include Patrol Officer, Gang Crimes Tactical, SWAT Officer, Patrol Sergeant, Firearms Training Unit Range Master, Patrol Lieutenant, Crisis Negotiator, Special Operations/SWAT Lieutenant, District Commander, Special Operations Commander, Academy Director.  B.A. in Criminal Justice – University of Illinois at Chicago  M.S. in Criminal/Social Justice - Lewis University  United States Marine Corps  Leadership Trainer, 7 Habits Facilitator, NHL Security  Certifications  Do you have any questions for me? 2

3. Classroom Reading Crisis Negotiations – 4 th Edition By Michael J. McMains / Wayman C. Mullins Does Everyone Have the Book?? Please read the book – it is an easy read Other Readings & Viewings Various Unit Web Links, Web Field Trips and Unit Articles Crisis Negotiations – 4 th Edition By Michael J. McMains / Wayman C. Mullins Does Everyone Have the Book?? Please read the book – it is an easy read Other Readings & Viewings Various Unit Web Links, Web Field Trips and Unit Articles

4. Classroom  Welcome – The class consists of:  Seminars  Quizzes  Projects  Discussion Boards  Mid-Term & Final Essays  Please Meet Due Dates  Welcome – The class consists of:  Seminars  Quizzes  Projects  Discussion Boards  Mid-Term & Final Essays  Please Meet Due Dates

5. Classroom Advice  Get Ahead on your Readings….  Meet Deadlines…..  Proofreading….  Use the KU Writing Center  Use the APA Format on your papers  Communicate  Get Ahead on your Readings….  Meet Deadlines…..  Proofreading….  Use the KU Writing Center  Use the APA Format on your papers  Communicate

6. Classroom Advice  Syllabus ~ Follow along to keep track  Announcements ~ Please read them!!  Please Introduce Yourself ~ See Unit #1  Syllabus ~ Follow along to keep track  Announcements ~ Please read them!!  Please Introduce Yourself ~ See Unit #1

7. Classroom Advice  Quizzes – You can work thru them….  Participation – Throughout….  Seminars, Discussion Posts, etc….  Prefer the Main Discussion Post is completed by each Saturday….  This allows your classmates to respond….  Please Communicate….  Quizzes – You can work thru them….  Participation – Throughout….  Seminars, Discussion Posts, etc….  Prefer the Main Discussion Post is completed by each Saturday….  This allows your classmates to respond….  Please Communicate….

8. Weekly Seminars  Seminars are conducted each week.  Attendance is required  If not, I need to know beforehand…  Participation is key for a good score in class!  Be considerate of your fellow students.  Be prepared from your readings  Be professional in all your comments  Stay on task or the topic  Please understand – there is a time delay for me  Seminars are conducted each week.  Attendance is required  If not, I need to know beforehand…  Participation is key for a good score in class!  Be considerate of your fellow students.  Be prepared from your readings  Be professional in all your comments  Stay on task or the topic  Please understand – there is a time delay for me

9. Unit Quizzes Weeks 1 ~ 2 ~ 3 ~ 4 ~ 6 ~ 7 ~ 8 ~ 9 Class Projects Weeks 2 ~ 7 ~ 8 Mid Term Exam Week 5 Final Exam Week 9 Unit Quizzes Weeks 1 ~ 2 ~ 3 ~ 4 ~ 6 ~ 7 ~ 8 ~ 9 Class Projects Weeks 2 ~ 7 ~ 8 Mid Term Exam Week 5 Final Exam Week 9

10. Class Projects  Please be sure to make sure you read the instructions thoroughly  Proofread your work before submitting. Points will be taken off for typos, grammar, misspells etc.  3 page report = 3 typed pages + cover + reference page – not 1 page report + cover/reference page.  Use APA style + Use KU Writing Center for help.  Please be sure to make sure you read the instructions thoroughly  Proofread your work before submitting. Points will be taken off for typos, grammar, misspells etc.  3 page report = 3 typed pages + cover + reference page – not 1 page report + cover/reference page.  Use APA style + Use KU Writing Center for help.

11. Discussion Boards  Requirement of 2-100+ word minimum Posts  There are typically two (2) per Unit  Weeks 1, 2, 3, 4, 6, 7, 8, 9  Please try to have initial posting completed/posted by each Saturday night by midnight – if you can.  This is done to have everyone get their posting done and your classmates will be able to respond to that posting as opposed to your initial & follow up postings being Tuesday night at 11:55 p.m. That would not allow for much class interaction.  Requirement of 2-100+ word minimum Posts  There are typically two (2) per Unit  Weeks 1, 2, 3, 4, 6, 7, 8, 9  Please try to have initial posting completed/posted by each Saturday night by midnight – if you can.  This is done to have everyone get their posting done and your classmates will be able to respond to that posting as opposed to your initial & follow up postings being Tuesday night at 11:55 p.m. That would not allow for much class interaction.

12. Alternate Seminar Assignments  Alternate Seminar Assignments  Required if you do not attend the Weekly Seminar.  Must do ~ in addition to the weekly Discussion Board Posts  300 word minimum – 500 words. You will receive less points if you do not submit the minimum but no penalty for overwriting.  Make sure the posting is pertinent to the question of the week. Stay on point!!  Proper grammar, spelling, no typos etc must be the key.  Alternate Seminar Assignments  Required if you do not attend the Weekly Seminar.  Must do ~ in addition to the weekly Discussion Board Posts  300 word minimum – 500 words. You will receive less points if you do not submit the minimum but no penalty for overwriting.  Make sure the posting is pertinent to the question of the week. Stay on point!!  Proper grammar, spelling, no typos etc must be the key.

13. Plagiarism ~ AKA Copying  Your Papers ~ Your DB’s  Zero Tolerance  No excuses  1 st Time - Zero  2 nd Time – “F” & Reported to Provost  Your Papers ~ Your DB’s  Zero Tolerance  No excuses  1 st Time - Zero  2 nd Time – “F” & Reported to Provost

14. Questions & Communication  I am here to Help!!!  I want you to Succeed!!  If something is Wrong – Communicate  Problems? Communicate  We can work thru just about anything – I just need to know about it as early as possible – so… Communicate.  MTobias@kaplan.edu MTobias@kaplan.edu  I am here to Help!!!  I want you to Succeed!!  If something is Wrong – Communicate  Problems? Communicate  We can work thru just about anything – I just need to know about it as early as possible – so… Communicate.  MTobias@kaplan.edu MTobias@kaplan.edu

15. Welcome to Crisis Negotiations Matthew Tobias

16. When are negotiations used.  History shows negotiations have been used in:  War - Prisoners as hostages  Highjackings  Politics - Quid Pro Quo  Terrorism - (Religious Zealots)  Policing - Crisis Intervention  History shows negotiations have been used in:  War - Prisoners as hostages  Highjackings  Politics - Quid Pro Quo  Terrorism - (Religious Zealots)  Policing - Crisis Intervention

17. Policing, Negotiations, and Crisis Intervention Typical police incidents requiring negotiations and/or crisis intervention:  Barricaded subjects  Suicidal subjects  Domestic disturbances  Prison and Jail Riots  Dealing with the mentally ill Typical police incidents requiring negotiations and/or crisis intervention:  Barricaded subjects  Suicidal subjects  Domestic disturbances  Prison and Jail Riots  Dealing with the mentally ill

18. Incident Dynamics Barricaded Subjects: Most Commonly Recognized type of incident  Causes  An interrupted crime  Emotionally upset  Revenge and retribution  Cornered Barricaded Subjects: Most Commonly Recognized type of incident  Causes  An interrupted crime  Emotionally upset  Revenge and retribution  Cornered

19. Incident Dynamics Suicidal Subjects:  Causes  Depressed  Emotionally upset  Revenge and retribution  Cornered Suicidal Subjects:  Causes  Depressed  Emotionally upset  Revenge and retribution  Cornered

20. Incident Dynamics Domestic Disturbances:  Caused when emotions erupt into uncontrolled displays of anger or frustration. Domestic Disturbances:  Caused when emotions erupt into uncontrolled displays of anger or frustration.

21. Incident Dynamics Prison or Jail Riots:  Caused by usually poor conditions  Heavily influenced by a “nothing to lose” mentality Prison or Jail Riots:  Caused by usually poor conditions  Heavily influenced by a “nothing to lose” mentality

22. Incident Dynamics Dealing with the Mentally Ill:  Unpredictable until condition is determined or recognized Dealing with the Mentally Ill:  Unpredictable until condition is determined or recognized

23. Bargaining Principles vs Crisis Intervention Techniques  Bargaining presumes something is desired or wanted by the opposing individual.  Crisis Intervention is the attempt to mitigate the existing situation.  Both rely on negotiations to reach successful conclusions  Bargaining presumes something is desired or wanted by the opposing individual.  Crisis Intervention is the attempt to mitigate the existing situation.  Both rely on negotiations to reach successful conclusions

24. Bargaining Principles  Time is an element used to your advantage.  Determine basic needs of offenders and hostages  Collect intelligence  Reduce expectations  Time is an element used to your advantage.  Determine basic needs of offenders and hostages  Collect intelligence  Reduce expectations

25. Bargaining Principles  The boss does not negotiate  Start high to give room to negotiate  Quid Pro Quo  Never draw attention to the hostages  Manipulate anxiety by cutting power, gas, etc.  The boss does not negotiate  Start high to give room to negotiate  Quid Pro Quo  Never draw attention to the hostages  Manipulate anxiety by cutting power, gas, etc.

26. Crisis Intervention Resolution of the incident without injury or property damage is the primary focus. Bargaining principles can apply in these events. Resolution of the incident without injury or property damage is the primary focus. Bargaining principles can apply in these events.

27. Crisis Intervention Events  Events already discussed above:  barricaded subjects  suicidal individuals  domestic disturbances  prison and jail riots  dealing with the mentally ill  Events already discussed above:  barricaded subjects  suicidal individuals  domestic disturbances  prison and jail riots  dealing with the mentally ill

28. Crisis Intervention Events Other crisis intervention events:  High risk arrest warrants  Debriefing in crisis incidents  Stalking incidents  Violence in the work place  School Violence Other crisis intervention events:  High risk arrest warrants  Debriefing in crisis incidents  Stalking incidents  Violence in the work place  School Violence

29. Next Week The Crisis Incident & Command and Communication The Crisis Incident & Command and Communication