1. © RAN ONE Inc. 2004 - Page 1 J.R. HAY & COMPANY INC. CHARTERED ACCOUNTANTS Is this you? Don’t know what your vision is? Are you achieving it? Are you making progress towards it? Not sure what things you need to get right to be successful? Are you monitoring the things that matter?

2. © RAN ONE Inc. 2004 - Page 2 J.R. HAY & COMPANY INC. CHARTERED ACCOUNTANTS How can Monitoring Your Business ™ help? Few businesses ever achieve their full potential. In most cases, this is due to a failure to focus on the things that are really important. In order to effectively manage a business you need to first have a plan for that business, and then you need to measure the success of that plan.

3. © RAN ONE Inc. 2004 - Page 3 J.R. HAY & COMPANY INC. CHARTERED ACCOUNTANTS Our four phase approach to Monitoring Your Business ™ … Phase Three: Establish key performance indicators for each CSF Phase Two: Identify the critical success factors (CSF) Phase One: Document your strategic business plan Phase Four: Develop a management reporting system Phase Two Phase Three Phase Four Phase One

4. © RAN ONE Inc. 2004 - Page 4 J.R. HAY & COMPANY INC. CHARTERED ACCOUNTANTS Why you need to do this… Business owners have a key role to play in mapping out a plan. Any plan needs a supporting strategy and monitoring system (with measurements and targets) to make it happen. Establishing a structured, regular reporting system can get your clients the information they need to take control of their business and guide it where they want it to go. Exit