1. Stage 1: Online Information Online Government (RED GEL) 1,450 government employees 51% in charge of content 49% technicians

2. Stage 1: Online Information EFFICIENCY Written and telephone inquiries dropped 19%. Queues at information counters became shorter. More human resources and time available for other tasks Online statistics www.supersociedades.gov.co www.supersociedades.gov.co

3. Central government agencies: 201 Total number of central government formalities handled:2,293 Formalities that will be provided online: 980 Formalities currently available online: 672 (68.5%) Formalities available on-line, in addition to those noted above: 51 Stage 2: Online services and formalities ONLINE SERVICES

4. Stage 2: Online services and formalities ONLINE SERVICES Central government agencies: 201 Total number of central government formalities handled: 470 Services currently available online: 379 (80.6%) Services available on-line, in addition to those noted above: 97

5. EFFICIENCY Time to process formalities reduced from 5 days to 4 hours Fewer human resources and less time needed to run SINIC INFORMATION REGISTRY AT THE NATIONAL CULTURAL INFORMATION SYSTEM – SINIC www.mincultura.gov.co Stage 2: Online services and formalities

6. Fase 2: Trámites y servicios en línea Online tax return for large contributors www.dian.gov.co EFFICIENCY Before, it took DIAN employees more than a year to enter information from forms. Now, the entity has tax-related information no later than one day after it is sent by the taxpayer The institution’s image has improved.

7. Stage 2: Online services and formalities Request for appointments with an oncologist www.hospitalmilitar.gov.co SERVICE Patients no longer need to go to the hospital or wait in long lines to schedule an appointment with an oncologist. The institution’s image has improved.

8. Admissions registrations on the Internet www.unal.edu.co ECONOMICS Students may register for the admissions examinations and receive confirmation of date and location of the exam anywhere in the country. Savings for the University: fewer resources and less paper needed to process admission requests Candidates can take the admissions exam without paying for “courses.” Stage 2: Online services and formalities

9. National Information System for Higher Learning - SNIES www.icfes.gov.co COMMUNICATION Candidates can confirm whether a particular institution or academic program is approved by the Colombian Institute for the Promotion of Higher Learning (ICFES) ICFES spends less time answering queries on the telephone

10. Stage 3: Online Procurement By June 30, agency websites will publish: Draft terms of reference or tender documents Tender documents, terms of reference, or tender invitations Procurement plans Clarification of tender documents, terms of reference, or tender invitations Deadline for delivery of proposals Bid assessment results Results of consultations with CISE Award Decision Contract and formalities Termination of contract

11. Stage 3: Online Procurement Online procurement www.mincomunicaciones.gov.co TRANSPARENCY In order to ensure transparency in public bids, persons interested in participating, as well as civil society in general, may access information on the process. Government can procure products and services at better prices and reduce the time needed for the procurement process, while cutting costs, streamliing decisions, and obtaining added value. The electronic procurement process also furthers equal opportunities by increasing the pool of State suppliers, which, in turn, fosters competitiveness and job creation.

12. Thank you